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Papé Machinery, Inc. Service Administrator / Receptionist - 31647177 in Mount Vernon, Washington

*PAPE MACHINERY, INC. CONSTRUCTION & FORESTRY DIVISION MT. VERNON, WA* *SERVICE ADMINISTRATOR / RECEPTIONIST:* Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape Machinery, the premier capital equipment dealer in the West, is seeking a member to join their service team. At Pape, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! WHAT YOULL DO: As our Service Administrator & Receptionist, you will be the face and voice of our branch as well as ensure that our service department operations are optimized and our technicians are scheduled and prioritized in an effort to best serve our customers. You will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible. You will also handle bank deposits, filing, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED:

  • Excellent verbal and written communication skills.
  • Ability to create and maintain good relationships with both internal and external customers.
  • Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel.
  • Exceptional organizational skills and attention to detail.
  • Ability to multi-task and work in a fast-paced environment.
  • Technical knowledge of equipment and dispatching experience is preferred.

*Compensation: $21.19-30/hr (Depending on Experience)* *Why work for Pape:*

  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays Members receive 108 hours for vacation/sick pay (First year is prorated for new hires based on start date), and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement Pape is a dynamic, growth-oriented organization with a focus on promoting from within.
  • Stability and reputation Pape is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape is known for their stability, honesty and integrity.
  • Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test. Equal Opportunity Employer/Protected Veterans/Individu

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