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Microsoft Corporation Senior Program Manager, Responsible AI in Mountain View, California

Microsoft is committed to ensuring that we develop and deploy our AI technologies in ways that uphold our AI principles and warrant people’s trust.  The Office of Responsible AI (ORA) plays a leading role in this effort as part of Microsoft’s Corporate, External, and Legal Affairs (CELA) team.  With a cross-company mandate, we establish internal policy for how our engineering and sales teams implement responsible AI practices, enable our community of Responsible AI Champs to support the rollout of our responsible AI program, and review engineering and customer projects that require additional input based on potential impact.  We also contribute to new laws, norms, and standards to advance responsible AI for the benefit of society at large. 

We are seeking a Senior Program Manager, Responsible AI. This role would be part of ORA’s Internal Policy & Practice (IPP) team, whose remit includes developing responsible AI policies and practices that scale across the company and supporting the implementation efforts for our Responsible AI Standard. ORA’s IPP team works closely with ORA’s Sensitive Uses and Emerging Technologies team, which focuses on providing guidance on Microsoft’s most sensitive and cutting-edge AI products, emerging technologies, and initiatives.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

  • Collaborate with Microsoft Research, Microsoft AI, and other internal teams to create model alignment guides and scale them across generative AI systems.

  • Review operational guidelines and collaborate with engineering and operational teamsto ensure our annotation practices are consistent with Microsoft’s responsible AI policy goals.

  • Coordinate internal stakeholders and manage deliberative processes to advance our responsible AI internal policies and practices. This includes partnering with our public policy colleagues to align our internal policies with regulatory requirements and policymaker expectations and working closely with engineering, governance, and enablement teams to ensure internal policies are actionable.

  • Manage external engagements to inform our internal responsible AI policies and practices.

  • Develop templates, examples, guides, checklists, and other materials to helpengineering teamscomply with Microsoft’s Responsible AI Standard requirements.

  • Embody Microsoft’sculture (https://careers.microsoft.com/us/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required Q ualifications

  • Bachelor’s Degree in Business, Operations, Finance or related field AND 6+ years'work experience intechnology policy, trust and safety policy andprogram management, content policy, legal and corporate affairs, governance, or related area

  • OR equivalent experience

Preferred Qualifications

  • At least 2 years’ work experience on issues pertaining to artificial intelligence, machine learning, or responsible AI. Experience with generative AI is preferred but not required.

  • A law degree, social science or other doctoral degreeor academic research related to policy development and implementation, particularly related to technology and impact on people and society.

  • Experience in in large-scale computing, modeling, or applied research or data science; orBachelor’s Degree in Statistics, Mathematics, Computer Science or related field.

  • Experience working in or with a large, matrixed organization.

  • Highly developed written and oral communication skills.

  • Proven track record of being able to engage and influence a variety of stakeholders. A key attribute will be the ability to work across multiple disciplines and cultures.

  • Proven record of being an effective team player dedicated to collective successes. The ability to promote cooperation and solve problems in a timely, creative, and professional manner. Proficiency at working closely and collaboratively with multiple departments and executives, and in cross-functional teams.

  • Ability to navigate ambiguity and adapt to rapidly changing environments and demands.

  • Proven record of experimentation and openness to feedback, learning from both successes and failures.

  • Demonstrated commitment to the company’s core values, including a commitment to high ethical standards, unquestioned integrity, and a commitment to advancing the company’s diversity & inclusion commitments.

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 14, 2024.

#CELA

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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