About UsFieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.Fieldprint is at the forefront of our industry. We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver. Job DescriptionThe Client Services Representative provides customer support by problem solving, troubleshooting, and responding to external or internal user requests via phone, chat, or email.This is an on-site position located in Mt. Laurel, NJ. This position pays $18hr.ResponsibilitiesAnswering incoming calls, emails or messages from clientsProving prompt, professional and accurate responses to inquiresEducating clients on company offeringsInvestigating and troubleshooting client problems, concerns or complaintsMaintaining accurate client records and databases Required SkillsAbility to work in an inbound/outbound call center environmentStrong time management and organizational skillsProficiency in M.S Office SuiteExcellent written, verbal and telephonic communication skillsDetailed oriented and able to manage multiple tasks or projects.EducationThe candidate we are seeking will have at minimum a high school diploma or equivalent.BenefitsFieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.Medical, dental and vision coverage with spouse/family coverage options401K plan with generous company matchFlexible spending accountsVoluntary insurance coverage plans (life, disability, etc.)Paid lunch breaksPaid time offPaid holidaysPaid training program/ Internal employee developmentOvertime options availableCasual dress codeFlexible work schedulesEmployee referral bonus programAdditional InformationAll candidates are subject to a drug test and a background screening.EOE M/F/Disabled/Veteran