Job Information
ARBY'S - 8639 Shift Manager 8639 in MUKWONAGO, Wisconsin
JOB REQUIREMENTS: Train workers in food preparation, and in service, sanitation, and safety procedures. Supervise and participate in kitchen and dining area cleaning activities. Resolve customer complaints regarding food service. Record production, operational, and personnel data on specified forms. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Present bills and accept payments. Perform various financial activities, such as cash handling, deposit preparation, and payroll. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. Greet and seat guests, and present menus and wine lists. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Compile and balance cash receipts at the end of the day or shift. ***** OTHER EXPERIENCE AND QUALIFICATIONS: What will you be doing in the restaurant? Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM\'s in making a difference in our communities. Examples including but not limited to: Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals. Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines. Be adaptable to a variety of situations to support your team\'s abilities and knowledge to handle their roles in meeting customer needs. Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns. Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges. Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life. Have FUN! What does it take to join the fun & inspiring DReaM team? The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills. Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches. Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: jobs@drmarbys.com Apply Online: www.applyarbys.com