Microsoft Copilot and Business Chat are at the forefront of transforming how businesses operate and communicate. As part of our engineering team, you'll be working on cutting-edge AI technologies that integrate seamlessly with Microsoft 365, enhancing productivity and collaboration. Copilot leverages advanced AI to assist users in tasks ranging from drafting emails to generating reports, while Business Chat provides a unified communication platform that streamlines interactions across teams and organizations.

Our team innovates with Content Intelligence within the Business Chat. Our work is intricately linked with how content data is presented, organized, and served for work communications. This work not only boosts quality but also ensures more targeted and precise responses with low-latency user experience. Be part of a team to shape the future of intelligent communication solutions together.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As part of the Content Intelligence team for Business Chat, you will work on deep understanding of various types of structured, unstructured, and multi-media datasets, from designing scalable experiments to deploying codes and models to production. Specifically:

• Leverage large scale Azure Machine Learning platform to manage compliant data and conduct awide range of AI/LLM related experiments.

• Conduct online experiments based on optimal algorithms and modelstrained in offline settings.

• Resolve experimentation scalability and latency issues and optimize performance.

• Design the guardrail metrics and sanity test cases to maintain quality overtime.

• Collaborate closely with partners to deploy our solutions to production.

• Stay current with the latest LLM developments and apply the best ones to our stack as appropriate.

Qualifications

Required Qualifications:

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research)

• OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)

• OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)

• OR equivalent experience.

• 3+ years of experience in machine learning.

• Proficiency in programming languages such as Python, PyTorch, R, Java, or C++.

Preferred Qualifications:

• 5+ years of experience in software engineering.

• Excellent communication skills to work effectively in a team environment.

• Results-oriented critical thinker with strong problem-solving skills and the ability to tackle complex challenges.

• Familiarity and practical experiencewith Natural Language Processing, Data Mining, and the latest Large Language Model (LLM) techniques.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .