Do you love leading a broad set of teams in a fast-paced environment to help transform how we market to our customers? Are you inspired by the opportunity to apply the latest marketing and sales technologies to drive marketing results and revenue? Can you roll up your sleeves and get down into the details? The Global Demand Center team is looking for a highly talented Senior Business Program Manager (BPM) to help drive marketing operations efforts.

In this role, you’ll be the execution “glue” working across multiple, high-performing integrated teams of marketing professionals with a variety of skills (Product Marketing, Brand and Content, Marketing Technologists, Platform Specialists, Data Analysts, Social Media, Paid Acquisition, Field Operations specialists and others) to drive buyers to make the right choice for Microsoft. You’ll have the unique opportunity to be a thought leader at the intersection of marketing and technology to help take the Marketing Operations business to new heights of innovation and results.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Being a modern marketing technology leader! Understanding marketing technology opportunities and guiding the team to the implementation approaches to best suit ultimate business goals.

• Being the subject matter expert for the end-to-end Global Demand Center Marketing Operations ecosystem, establishing the tools and processes to support management of incoming requests and driving a v-team to evaluate, prioritize and deliver against those requests.

• Engage with business stakeholders and Senior Leaders across teams to frame, structure and prioritize operational solutions to drive operational efficiencies.

• Establish baseline measurements to enable the identification, quantification, and ability to measure improvements in our operating model to reduce time, skill, and overall costs.

• Manage a portfolio of important, complex, and large-scale marketing projects end to end across the organization, including managing custom technology builds and driving global program rollouts.

• Working across tech workstreams and business teams to drive system/tool changes to support business priorities.

Other

• Embody our culture and values

Qualifications

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Engineering, or related field AND 5+ years marketing operations, program management, project management, or related experience

• OR equivalent experience.

• 3+ years experience working with diverse teams and managing complex projects within a business context

• 2+ years of advanced Microsoft Excel, Dynamic 365 (Project Operations module), Azure DevOps and PowerPoint skills.

Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Engineering, or related field AND 8+ years marketing operations, program management, project management, or related experience

• OR Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years marketing operations, program management, project management, or related experience

• OR equivalent experience.

• 3+ years technology/process improvement experience.

• Demonstrable experience with developing profiecent relationships with stakeholders and becoming a trusted partner to help achieve business goals and resolve/escalate issues through resolution.

• Demonstrable experience with organizing and participating in stakeholder meetings, preparing necessary presentation materials, and documenting and following up on important actions and decisions.

• Demonstrable experience with managing large portfolio of activities, working across teams to determine prioritization and allocation of resources for maximum business outcomes.

• Demonstrable experience with driving well thought out process and tool improvement projects that are sensitive to the interdependencies between tools/process/program/teams coupled with effective change management to ensure successful implementation.

Marketing Technology IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 1, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .