Job Description:

The Maternal Fetal Medicine group at Intermountain Health is hiring a Genetic Counseling Assistant to perform clinical and administrative functions in support of genetic counseling services.

Most individuals in a GCA position aspire to apply to a graduate genetic counseling program.

Job Specifics:

• Benefits Eligible: Yes

• Shift Details: Monday-Friday, 8-5pm

• Department/Unit: Maternal Fetal Medicine

Job Essentials:

• Assist with daily operations

• Screen and evaluate new and follow-up referrals

• Administrative calls to patients, healthcare providers, and genetic testing laboratories

• Assist with coordination of genetic testing; initiate genetic test forms, transportation of samples, resolve problems with missing samples, missing signatures, etc.

• Call out negative genetic test results

• Assist with case preparation

• Collection of relevant medical records and lab reports, medical records review, HIPAA authorizations, records release forms, and coordination of patient intake forms

• Literature Review

• Review and upload forms and results into iCentra.

• Update patient database

• Maintain tracking metrics

• Stock testing kits

• Screen phone calls, answer questions about the status of insurance authorization, status of genetic testing, etc.

• Aid with the insurance approval process

• Pre-authorizations, benefits investigation, coverage, determining patient costs, and writing letters of medical necessity.

• Assist with creating outreach materials

• Liaise with other hospital departments as needed in support of clinic operations.

• Support research projects: collect data for posters, abstracts, and papers.

• Coordinating prospective shadows in clinic

• Performs other related duties as assigned

Additional Requirements:

• Communicates effectively, both over the telephone and in person.

• Excellent organizational, customer service, and problem solving skills

• Proactive, efficient, timely, and thorough

• Works well both independently, with little supervision, and in a team setting

• Knowledge of genetics and genetic concepts

• Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint required

• Experience working with patients and/or administrative experience in a medical office is preferred

• Professionalism and relationship management

• Ability to handle multiple interruptions and changing priorities.

• Ability to deal sensitively and effectively with patients.

Minimum Qualifications:

• Experience in a health care setting

• Clerical or customer service experience

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Preferred Qualifications:

• Bachelor’s Degree- BA/BS in biology, genetics, or related field

Physical Requirements:

• Interact with others requiring the employee to communicate information.

• Operate computers and other office equipment requiring the ability to move fingers and hands.

• See and read computer monitors and documents.

• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

06/20/2024

Location:

Intermountain Medical Center, LDS Hospital, Primary Childrens Hospital

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.76 - $23.09

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.