Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

KellyConnect connects skilled talent with some of the world’s leading companies, breaking down barriers to meaningful work. United by our passion for people and our commitment to client success, we celebrate each other’s achievements and believe that connecting people to work enriches lives. Join us, and you’ll find a team dedicated to making an impact through our shared goals and inclusive culture.

Our Sr. Solutions Architect is responsible for:

• Deployment and acquisition of new business development opportunities through the sale of KellyConnect’s comprehensive contact center solutions.

• Developing and implementing consultative sales strategies to target new business opportunities, focusing on positioning KellyConnect’s unique capabilities and value proposition.

• Increasing the number of opportunities in the sales pipeline by actively managing the sales process and driving opportunities through to contract closure.

• Leveraging your understanding of the BPO industry by applying a consultative approach to identify and address the specific needs of prospective clients across various geographies.

• Owning the entire sales cycle while coordinating and or engaging support from appropriate internal partners to execute against pursuit strategies.

• Building sales plans to grow market share differentiating Kelly against competitors to acquire new business

• Crafting strategic sales plans to increase market share, differentiating KellyConnect from competitors to acquire new business.

• Applying the knowledge of labor, community, and industry awareness to a business development opportunity, and educate the client while bringing innovative ideas to the table

Essential Skills:

• Strong decision making with results in mind and a focus on post-sales follow-up to ensure service issues related to implementation and execution are addressed quickly and thoroughly.

• Focus on facilitating teamwork between key internal and external resources to meet the client’s needs

• Strong understanding of the business to lead and drive their talent journey.

Travel required: 25-50%

Seeking minimum of 5 years of successful sales experience in consultative, BPO, or professional services environment. A focus on contact center experience is most desirable.

Total compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of Benefits for full-time employees at: Corporate Benefits and Perks | Kelly US (kellyservices.us)

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.