Job Information
Aimbridge Hospitality Spa Supervisor in Napa, California
Job Summary
As a Spa Supervisor you’ll be responsible for supervising and supporting the day to day activities of the spa and fitness center while ensuring guests receive a soothing world-class spa experience.
Responsibilities
QUALIFICATIONS:
Two (2)years of previous supervisory experience required experience in a Spa atmosphere preferred
Excellent organizational skills to function effectively under time constraints and within established deadlines with particular attention to detail and excellence in guest service
Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice both in person and over the phone
Ability to observe performance and detect signs of emergency situations and respond with proper action
Ability to participate in the creation of an enjoyable work environment
Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Must be willing and have the ability to work a varied schedule that may include evenings and weekends
JOB RESPONSIBILITIES:
Assisting in scheduling employees and assigning work to ensure proper coverage
Ensuring that all team members are properly trained and have the tools and equipment needed to effectively perform their jobs
Performing opening and closing duties
Assisting with scheduling spa appointments and services
Assisting with ongoing training of the Rock Spa team
Maintaining a neat and clean work environment
Interacting with guests in a professional and service oriented manner
Answering questions about available services general property information and amenities of the spa fitness center and property
Promoting and selling spa services and retail products
Resolving guest complaints and communicating with the Spa Director regarding the issue and resolution in a timely manner
Monitoring supply of guest amenities and supplies and completing purchase orders as appropriate
Maintaining an up to date working knowledge of all spa services packages promotions and retail products offered
Property Details
Welcome
Although there's plenty to do in the Napa Valley Wine Country, many of our guests find that once they're here, they don't want to leave. One of the best Napa Valley resorts, Carneros Resort and Spa makes it easy to settle in and relax, offering everything you need for a self-contained vacation.
ACCOMODATIONS
The Carneros Resort and Spa's design was based on cues from the local countryside - including barns, silos and ranchers' cottages – combined with stylish resort accommodations and modern interiors to capture the region's distinct charm as well as the needs of our sophisticated guests.Our Guests choose from one of our 86 luxurious cottages, 10 perfectly appointed two-bedroom suites or expansive 2 and 3 bedroom homes.
MAGNIFICENT POOLS
Relax at our infinity edge adult pool and hot tub overlooking the rolling hills and vineyards of Carneros or our family pool area with an elevated deck with shade trellis infinity edge lap swimming pool, children’s pool, hot tub and Snack Shack.
THREE FULL-SERVICE RESTAURANTS
Once you've settled in at Carneros Resort and Spa, you may never want to leave. Luckily, you don't have to, with an abundance of Napa Valley dining options located right on the premises.
Our Executive Chef takes full advantage of the finest local, organic, and sustainably raised ingredients. Our culinary garden allows us to pick the freshest ingredients right on our grounds, and we craft our own breads, pastries, and charcuteries. What we don’t make or grow onsite, we try to source within a 150-mile radius of the Resort for the ultimate in flavor and freshness.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min
USD $16.69/Hr.
Compensation Mid
USD $20.86/Hr.
Compensation Max
USD $25.03/Hr.
Apply for this position (https://careers-aimbridge.icims.com/jobs/319609/spa-supervisor/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyCarneros Resort and Spa
Posted Date1 month ago(4/10/2024 12:45 PM)
ID2024-319609
LocationUS-CA-Napa
CategorySpa/Well-being/Golf/Attractions/Recreation
TypeRegular
StatusFull-Time