Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.

Job Summary:

As a Collections and Deductions Analyst you will manage and perform credit and collection activities in a timely, accurate and responsible manner. Minimize potential bad debt exposure through analysis of account data, buying patterns, seasonality and market conditions within the customer base.

Partners with internal/external customers in researching and resolving deductions. Makes necessary contact with customers/sales to resolve deduction issues. Creates processes and data collection procedure to ensure the timely resolution of deductions. Assists G/L manager in identifying and researching trends by deduction type or customer account.

Key Job Responsibilities: 

• Create month end reports to accurately track financial information.

• Accurately perform a high volume of data entry.

• Establishes and maintains effective working relationships with co-workers through a high   degree of professionalism and excellent interpersonal/ communication skills.

• Monitor and collect past due balances, maintaining a follow up system with notes in accordance with corporate policies and guidelines.

• Respond to sales and customers inquires related to billing, deductions and/or collections matters in a timely manner.

• Analyze customer requests for credit, assign credit lines and make credit recommendations for new customer setup.

• Perform credit analysis, contact financial references, and analyze credit data for both new & existing customers.

• Analyze customer’s deduction data to determine its validity. Initiates a supported credit memo/bill back through pre-determined approval chain.

• Coordinates and follows up on information sent to other functional departments to minimize the turnaround time on deduction resolution.

• Communicates information/holds meetings regarding knowledge of customer deductions/patterns with other departments (sales & marketing) to aid in resolution and reduction of short payments/billbacks.

• Develop relationships with key customer contacts through daily interaction with their Sales, Customer Service and Accounts Payable departments.

• Other tasks/projects as assigned.

  Required Education and Experience

• Bachelor’s Degree – Finance/Accounting with 4-5 years relevant experience.

• Very Good Analytical/problem solving, business writing, and communication skills.

• Team player; works/communicates within a team and multiple functional areas to resolve internal and external issues.

• Good Customer Service Skills.

• Good Organizational skills (Detail Oriented).

• Above Average PC skills, Microsoft Word/Excel (required) & Microsoft Access proficiency a plus.

• Excellent mathematical and analytical skills.

• Able to handle multiple tasks in a fast-paced environment.

• Ability to Multi-task and Take a Proactive approach to problem solving.

• Oracle ERP knowledge a plus.

  Supervisory Responsibility

  This position does not have supervisory responsibility.

  Travel

  This position may require domestic travel up to 10%.

  Work Environment

  Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, 401(k) and a competitive time off program.

  We think Chervon is a great place to work!  Be part of our new future!   Better Tools.  Better World.

   

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