Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a Case Management Operations Automation Director? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Case Management Operations Automation Director like you to be a part of our team.

Job Summary and Qualifications

The Case Management Operations Automation Director will lead the development, implementation, and optimization of automation strategies to enhance case management workflows and operational efficiencies. This role focuses on leveraging advanced technologies, including workflow automation tools, data science, and artificial intelligence (AI), to streamline processes, improve patient care, and reduce operational costs across the organization.

The Director will serve as the primary leader in automation, collaborating with multidisciplinary teams and systems such as Nate Tempo, Dynamic Discharge Dashboard, WellSky/CarePort, Virtual Care platforms, and Electronic Medical Record (EMR) systems. This leader will drive initiatives to support the Length of Stay (LOS) strategy by optimizing documentation, automating workflows, and identifying innovative opportunities to improve case management operations.

The Director must possess strategic vision, excellent communication skills, proven motivational capabilities, and have an executive presence. This individual can work effectively with senior organizational leaders across a diversity of work styles and personalities. This leader is responsible for the staff that supports the technology and process for the team.

Major Responsibilities:

• Serve as a subject matter expert on automation, innovation, and technology opportunities for hospital case management.

• Collaborate with Parallon to streamline case management tasks and optimize workflows through automation.

• Review all releases and enhancements to explore the value and how they will improve hospital case management efficiencies and patient-centered care, and report to appropriate stakeholders

• Hold strong organizational skills and the ability to proactively prioritize needs to effectively manage resources.

• Demonstrate the ability to foster team building and a collaborative environment.

• Supports Hospital Case Management with future technology automation partnerships and processes

• Deliver information in a clear, concise, and compelling manner.

• Collaborates with key stakeholders to champion hospital case management technology and innovation across HCA

• Maintains and articulates current knowledge and understanding of all corporate policies and procedures related to job function

• Demonstrate a willingness and ability to lead others.

• Performs other duties as assigned

E ducation & Experience:

• Bachelor’s degree required

• Master’s degree preferred

• 10+ years of experience in Health Care with operational focus required

• 5+ years of experience in leading Health Care technology development and implementation required

• Informatics, Technology Implementation experience required

• The job may require up to 25% travel.

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Automation Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.