Learning and Development Manager - (People and Culture) Onsite

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Learning and Development Manager - (People and Culture) Onsite

Salary

$83,000.00 - $89,000.00 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA07457

Department

Health

Opening Date

12/03/2024

Closing Date

12/17/2024 11:59 PM Central

• Description

• Benefits

• Questions

Position Description

The Learning and Development Manager is responsible for directing the learning strategy of the Metro Public Health Department. This position involves overseeing the learning management system, formulating career development plans, and working in collaboration with senior leaders to identify organizational needs, designing and implementing training programs, and providing coaching to employees. Key responsibilities include managing learning software, coordinating with vendors, overseeing training materials, and evaluating the effectiveness of learning programs. By promoting a culture of continuous learning, the Learning and Development Manager ensures that employees are equipped with the necessary skills for success.

If you have any questions about this position please contact MPHD HR at (615)-340-5640.

Typical Duties

The Learning and Development Manager-Human Resources Analyst Senior will lead complex projects, using independent judgment to allocate resources, define methods, and measure success. They also take on leadership roles and manage large-scale, long-term initiatives. Duties include but are not limited to the following:

• Designs, develops, delivers, and evaluates training programs using best practices and workforce development knowledge to enhance professional and leadership skills.

• Utilizes methods like computer-based training, instructor-led sessions, multimedia projects, participant guides, and self-paced content to provide high-quality learning opportunities.

• Consults with leaders and subject matter experts to create and approve career development programs based on identified learning needs.

• Provides coaching to leaders, presents to, mentors, and supports program participants.

• Engages participants individually and in peer groups to achieve professional skills and career goals through targeted development plans.

• Establishes and manages annual schedules and resources for learning development programs.

• Coordinates solutions, resources, and logistics to keep projects and programs on track.

• Maintains communication, documentation, and support tools to reinforce processes and development plans.

• Administers the Learning Management System, including user and location administration, reporting, issue resolution, content design and loading, and curriculum maintenance.

• Recommends and oversees third-party learning vendors to ensure effective, timely, and budget-friendly performance and deliverables.

• Instructs various training programs, coordinates in-service training enrollment, and evaluates the effectiveness of training programs and instructors.

• Designs, develops, delivers, and evaluates onboarding curriculum and Development Programs.

• Consults with departments to assess needs, develop surveys, and compile activity records.

• Formulates training procedures and schedules, designs programs, meetings, and workshops.

Minimum Qualifications

Education and Experience

Bachelor’s Degree in Education, Organizational Psychology, Human Resources or related field.

Three (3) years of professional HR experience which must include at least (2) years as a Trainer, Learning and Development Coordinator or Learning and Development Manager.

Functional/Technical Skills:

• Advanced knowledge of Microsoft Office Suite required.

• Expert knowledge facilitating group sessions via Zoom and/or Microsoft Teams required.

• Proficiency with large-scale Learning Management Systems (LMS) required.

License Required

Valid Driver License required.

Preferred Experience, Knowledge, Skills, and Abilities

• Experience using e-learning applications such as Articulate, Captivate, and Lectora preferred.

• Development Dimensions International (DDI) Facilitation Skills or other facilitation Certification preferred.

• Experience with Oracle LMS, LinkedIn Learning, Udemy, Coursera and other vendors.

• Demonstrated past ability to design programs using adult learning principles preferred.

• Ability to produce monthly, biannual, and annual Learning Development reporting and metrics.

• Ability to develop, broadcast and deliver an annual program of learning events.

• Ability to survey leadership and staff to determine training needs.

• Skills in managing a suite of training materials within an LMS system for MPHD.

• Ability to create Bureau/Division and Program specific learning courses as needed.

• Ability to engage internal Facilitation Practice group to develop proficient facilitator SME’s

• Ability to research engage and or design and develop MPHD specific training courses.

• Skills in developing and implementing Supervisor, Manager and Executive Training course schedule for new and existing employees.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Are you a current Metro Public Health Employee ?

• Yes

• No

  02

  Do you have at least (2) years as a Trainer, Learning and Development Coordinator or Learning and Development Manager ?

• Yes

• No

  03

  Do you have at least three (3) years of professional HR experience ?

• Yes

• No

  04

  Do you have a Bachelor's Degree in Education, Organizational Psychology, Human Resources or related field from an accredited college or university ?

• Yes

• No

  05

  How many years of experience using e-learning applications such as Articulate, Captivate, and Lectora do you have ?

• No Experience

• 1 -3 years

• 3 or more years

  06

  How many years of experience working with large-scale Learning Management Systems (LMS) do you have ?

• Less than a year

• 1-2 years

• 2-4 years

• More than 4 years

  07

  Do you have any experience with Oracle LMS, LinkedIn Learning, Udemy, Coursera and other vendors ?

• Yes

• No

  08

  I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

  Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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