Office Support Representative Senior - STD/HIV (Onsite)

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Office Support Representative Senior - STD/HIV (Onsite)

Salary

$40,200.79 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA07232

Department

Health

Opening Date

04/22/2024

Closing Date

5/31/2024 11:59 PM Central

• Description

• Benefits

• Questions

Position Description

MPHD is seeking an Office Support Rep 3 to provide excellent customer service to our clients in our Sexual Health Clinic . The work involves all phases and functions of a Customer Service Center supporting our Sexual Health Clinic .

If you have any questions about this position please contact MPHD HR at (615)-340-5640.

Typical Duties

• Serves as first responder to incoming phone lines, directing calls as needed.

• Greets and actively assists patients from culturally diverse backgrounds.

• Processes patients in and out of the clinic by registering them into our system and later, checking them out.

• Provides appropriate information and a positive environment for all patients.

• Performs all clerical duties needed to maintain efficiency of daily operations of the STD/HIV Prevention and Intervention clinic at Lentz.

• Enters laboratory reports into electronic database management system.

• Maintains patient charts in a timely manner to ensure accuracy and consistency Collects, processes, and records financial information and transactions for fees collected.

• Codes data according to prescribed accounting procedures.

• Orders, tracks, and distributes supplies as directed. Takes minutes at meetings as needed.

• Composes letters, memorandums, notices, and related documents.

Minimum Qualifications

High School Diploma and three (3) years of clerical/administrative experience.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government’s employment-based immigration programs.

Valid driver’s license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

What is your highest level of education?

• Less than High School or GED

• High School or GED

• Nursing Diploma

• Associates Degree

• Bachelors Degree

• Advanced Degree

  02

  How many years of years of clerical/administrative experience do you have ?

• Less than 3 years

• More than 3 years

  03

  I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

  Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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