As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions - including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience. You will be providing solutions to customers, from simple concerns to escalated and complex situations. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!

In this role, you will:

Need to be able to speak with customers in Spanish and English Always have at least 2 days off in a row Support customers between the hours of 6 AM to 10 PM MT Two shift structures: 8 hour shifts 5 days a week, or 10 hour shifts 4 days a week Have open availability including weekends and holidays, that allows for potential schedule changes every 12-15 weeks bas