Job Information
Metro Nashville Government RESIDENT SERVICES COORDINATOR - HOUSING OPPORTUNITY in Nashville, Tennessee
RESIDENT SERVICES COORDINATOR - HOUSING OPPORTUNITY
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RESIDENT SERVICES COORDINATOR - HOUSING OPPORTUNITY
Salary
$52,020.00 - $74,255.00 Annually
Location
701 South Sixth Street, TN
Job Type
Full-Time Non Civil Service
Job Number
MDHA 07480
Department
MDHA
Division
MDHA
Opening Date
10/08/2024
Closing Date
10/22/2024 11:59 PM Central
Description
Benefits
Position Description
METROPOLITAN DEVELOPMENT AND HOUSING AGENCY
HUMAN RESOURCES DIVISION
Position Open: October 8, 2024
Position Closing Date: October 22, 2024
Job Announcement
Position: RS COORDINATOR - HOUSING OPPORTUNITY
Salary: $52,020 - $74,255
In Office Work
The Housing Opportunity Coordinator will build relationships with property owners, search for units that meet program client needs, and coordinate with involved parties to ensure a fast and smooth lease-up process. The Housing Opportunity Coordinator holds the primary responsibility of providing coordination services between MDHA, property owners, and housing choice voucher clients. The Housing Opportunity Coordinator also assists clients in engaging with property owners by facilitating workshops, setting up unit tours, and working closely with other program staff.? MDHA offers competitive salaries and an amazing retirement program. Our Mission is to create affordable housing opportunities, support neighborhoods, strengthen communities and help build a greater Nashville.
Typical Duties
ESSENTIAL FUNCTIONS
Develop housing opportunities
Create and manage a database of available affordable units where property owners accept vouchers.
Recruit new property owners in high opportunity areas to participate in the program through systematic outreach.
Participate in property management industry events and similar networking opportunities to build relationships with property managers that could accept vouchers.
Initiate additional opportunities to expand MDHA’s network of landlords
Connect clients to housing options
Provide unit referrals to clients in the program that meet their housing and neighborhood needs.
Assist clients in contacting property owners, setting up tours, and attending unit tours with clients.
Facilitate fast lease-ups by assisting with filling out and submitting necessary paperwork, performing rent reasonableness checks, and conducting unit inspections.
Maintain strong positive relationship with property owners to promote a positive community perception of voucher program
Check in with property owners after lease up with clients to identify any challenges with MDHA or the tenant.
Work with other program staff to communicate with property owners and participants to assist in resolving any issues identified as clients transition into their new homes.
Host group workshops for clients to learn how to search for units on the private rental market.
Maintain property owner and client data using case management software programs.
Participate in interviews by the research partner and other research related activities as requested.
Other Functions
Performs varied duties in entering and maintaining computerized information;
Answers phones and directs calls to appropriate staff; answers general inquires;
Obtains and recounts information which requires considerable knowledge of the program;
Deals with the public and answers questions on matters involving some knowledge of departmental policies and procedures;
Minimum Qualifications
REQUIRED EDUCATION, EXPERIENCE AND LICENSES:
Bachelor’s Degree in Business, Communications, Social Services, or a similar field, or 5 or more years of previous work experience in a similar field. Experience working with the Housing Choice Voucher program or in property management is preferred. Preference will be given to applicants with experience in working with organizations similar to MDHA
Candidates with accreditation earned in foreign institutes are encouraged to apply.
EQUIPMENT USED
General office equipment and automobile. Computer equipment and project management software. Skilled at Microsoft Word, Excel, and PowerPoint and other Microsoft software
SUPERVISION EXECISED
May supervise the work of interns and other staff as assigned by the Director of Resident Services.
LICENSE REQUIRED
Valid Tennessee driver's license.
Preferred Experience, Knowledge, Skills, and Abilities
Knowledge, SKILLS AND ABILITIES
Behavioral Skills:
Ability to communicate effectively both verbally and in writing to a diverse clientele, develop rapport with property owners and clients, use the internet to research and obtain information related to available rental housing, navigate case management software packages, perform duties of the position with minimal direction and complete tasks in a time-sensitive environment.
Technical Skills:
Ability to describe the benefits of social safety net programs to general populations, Advocating on behalf of clients, ability to use Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Knowledge of Local, state, and/or federal safety net programs, The Nashville/Davidson County rental housing market, the role systemic racism plays in shaping communities and the lease up process for property management companies in Nashville/Davidson County.
Physical Skills:
Willingness, mental and physical ability to perform the duties involved in this classification, ability to perform work with or without an accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation, other physical duties as required.
Financial Skills:
N/ATHE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION OR ANY OTHER LEGALLY PROTECTED STATUS.
To Apply Click Below: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=790b0041-9dbf-44c2-b0f4-a7c9d148bf03&ccId=19000101_000001&jobId=491967&lang=en_US
Upon reviewing all applications submitted for job openings, the Human Resources Office will notify those applicants who are selected for personal interviews. Applicants selected for a position must successfully pass a pre-hire physical examination and drug screen in order to be hired. MDHA is certified by the State of Tennessee as a Drug-Free Workplace
Metropolitan Development and Housing Agency
701 South Sixth St.
Nashville, Tennessee 37206
www.Nashville-MDHA.org
TDD#252-8599
To request a reasonable accommodation or assistance with language interpretation, please call 615-252-8550.
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
Agency
Metropolitan Government of Nashville & Davidson County
Address
Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210
Phone
(615) 862-6640
Website
http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx
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