Description

Amazon is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment centers and delivery stations. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices.

We are seeking someone to join the Global Road Safety Team as a Senior Program Manager, Road Safety Standards. This role will focus on the development and review of standards, policies, and procedures related to road transportation safety that impact Last and Middle Mile operations globally. As Amazon continues to innovate, our policy documents must evolve with the speed of business to maintain the highest safety standards that impact transporters, our customers, and the communities we serve.

Standards and procedure creation will be informed by regulatory requirements, consensus standards, and assessments from subject matter experts with transportation operational experience.

PRIMARY RESPONSIBILITIES

• Create, review, approve and improve GRS standards and procedures within an ISO 45001 Management System.

• Develop and provide guidance to site and business specific stakeholders for safety standard compliance.

• Work with various stakeholders and partners to develop programs effectively and provide implementation support.

• Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to rationalize the allocation of appropriate resources to areas where the safety risk is highest.

• Validate risk assessments and safety audits to identify non-compliance equipment and/or processes involving transportation operations. Implement solutions through standard and procedural creation that mitigate exposure to these risks and prevent loss of life.

• Conduct audits for compliance with over the road and in yard safety policies and procedures

• Analyze data to identify trends and provide recommendations to proactively control safety risks

• Convey findings, including escalations, to stakeholders in a clear, easily digestible format

• Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.

• Partner with Last and Middle Mile transportation operations in the use of vehicle technology to detect unsafe behaviors.

• Provide guidance on training programs and other educational platforms, while developing the Amazonian safety culture, in identifying ways to improve vehicle safety.

Key job responsibilities

This role requires safety gap identification, timeline management, communicating risk to senior management, and large-scale scoping. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 3+ years of program or project management experience

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience using data and metrics to determine and drive improvements

• Bachelor's degree

• Experience implementing repeatable processes and driving automation or standardization

• Verbal and written communication skills to support meeting facilitation and presentations related to Driver Training content and on-road safety program management.

Preferred Qualifications

• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

• Experience working cross functionally with non-tech teams

• Experience defining and executing program requirements

• Experience working cross functionally with tech and non-tech teams

• Experience leading process improvements

• Excellent written/verbal communication skills that convey complex ideas in a simplified manner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.