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Amazon Sr. Manager, Global Investigations, WHS Global Road Safety in Nashville, Tennessee

Description

We are seeking a dynamic, passionate self-starter to lead the Global Road Safety Investigations organization, with three investigations teams around the globe. This role will be focused on ensuring the most accurate, timely and insightful incident data to enable Amazon to safely execute transportation operations. This role will also be the single threaded leader for the cross-functional workflow of on-road safety data. Additionally, this role will ensure the organization exceeds its safety objectives through collecting, analyzing, and assessing information. Amazon is constantly innovating and our operations must evolve with the business to ensure we maintain the highest safety standards for our Associates, third party transportation providers, and the general public.

You will manage a team of program managers who build audit/inspection protocols for our businesses, create metrics to evaluate risk control effectiveness, support qualitative and quantitative risk assessments, and knowledge of risk remediation/mitigation/control processes is strongly preferred. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant.

Key job responsibilities

Key responsibilities:

-Lead, manage, train, coach and develop a global team of road safety professionals.

-Conduct incident trend analysis and dive deep to identify key road safety root causes, factors and trends.

-Work with cross-functional partner teams to highlight road safety risks and effectively communicate short and long-term actions to improve road safety.

-Identify areas of improvement and efficiency across road safety investigation systems and processes.

-Develop and execute comprehensive program plans for the design, development and implementation of road safety investigation systems and tools.

-Serve as the single threaded leader (STL) for global on-road safety investigations workflows.

-Analyze road safety performance metrics, incident data, and identify areas for short-term and long-term continuous improvement.

-Provide guidance on training programs, improving safety culture based on data gathered in road safety investigations.

A day in the life

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

Amazon's Global Road Safety leads the world's safest transportation network, protecting lives of people on road everywhere. Using a data-driven approach, Global Road Safety fosters the safe mobility of our drivers, partners, community members and other vulnerable road users. We align all on-road standards and procedures globally and think creatively about safety, inventing for customers and the community. As a responsible global community member, we improve global transportation safety culture by influencing internal and external stakeholders to create a safer and more sustainable transportation system.

Basic Qualifications

  • Bachelor's degree

  • Experience using data and metrics to drive improvements

  • Experience managing teams of 6 or more

  • Experience working with, presenting to and influencing senior executives up to VP level

  • Experience defining program requirements and using data and metrics to drive improvements

  • Experience working cross functionally with tech and non-tech teams

  • 7+ years of program or project management experience

  • 5+ years of delivering cross functional projects experience

  • Experience transitioning between high-judgement, strategic thinking and tactical execution

  • 5+ years of safety investigation experience

  • 5+ years of root cause assessment and analysis

Preferred Qualifications

  • MBA

  • 6+ years of team management experience

  • Experience managing, analyzing and communicating results to senior leadership

  • MPH, NEBOSH or CSP certifications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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