This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4385324

Job Summary:To answer incoming customer telephone calls and then sell services to meet marketing goals, complete orders, and provide excellent customer service. This position is also cross-trained for other office positions. He/she is supervised by the Office Supervisor. Job Duties: * Sell services in order to reach marketing goals. * Provide excellent customer service via telephone and at front counter when instructed. * Fulfill customer orders and retain customers. * Resolve customer issues pertaining to current work. * Inform management of any issues or compromises important to the general operation and integrity of the work performed in the field. * Inform management of any customer service issues. * Conduct customer surveys. * Take payments of deposits and bills;assist in preparing bank deposits, key payments and other customer data to customer records. * Perform troubleshooting of TV equipment problems and discuss cable television equipment operations with the customer via phone or at front counter. * Perform any special tasks requested by management in order to maintain operations or achieve a specific end to a task. * Ability to understand and explain customer billing.