Occupational Summary

The Academic Support Professional Tutor is responsible for providing tutorial assistance and academic support to Craven Community College students.

Essential Duties and Responsibilities

• Tutor students individually or in group study sessions to review concepts, solve problems, and review for tests
• Create a professional and welcoming environment by modeling respect for students diverse cultures, language skills, varying abilities, and experiences
• Reviews course content to help students understand expectations
• Provide assistance in the use of equipment, technology, or learning materials needed for student success
• Assists in the development and delivery of soft skills techniques, workshops, or classroom visits
• Participate in professional development activities to improve tutoring skills and grow tutoring practices
• Serves as an embedded tutor as needed
• May need to assist in light administrative tasks including documenting students who enter and leave the center or answering phone calls

Minimum Qualifications

Bachelor's degree in the content area or a related subject area from a regionally accredited institution of higher learning.

Knowledge, Skills and Abilities

Knowledge

• Demonstrate academic excellence in subject area(s)
• Knowledge of course content for tutoring
• Knowledge of study strategies and college survival skills

Skills

• Strong organizational and time management skills
• Strong communication skills

Abilities

• Facilitate problem-solving with students and use active listening to determine student needs
• Recognize different learning styles and student preferences
• Explain concepts to others effectively
• Assist students in the development of study and learning strategies
• Exhibitpatience and positive attitudes in establishing an encouraging learning environment
• Cultivate a growth mindset toward student learning and tutoring practice
• Handle confidential information with absolute discretion
• Maintain professional behavior and positive working relationships with students, Academic Support staff members, and other college employees
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

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