CCHC is seeking a Front Office Supervisor.

Seeking Full-time Front Office Supervisor to join our team. The Supervisor will be responsible for the overall management of the front office. The ideal candidate will have a background in healthcare administration and experience in a medical practice.

Position Summary: Coordinate and oversee activities of the front desk members to ensure compassionate and professional care for patients and effective and efficient front office workflow.

Duties include, but not limited to:

• Overseeing the day-to-day operations of the front desk, including training, scheduling, and supporting the front desk team
• Maintaining high service standards and adhering to company values and mission statement
• Greeting patients, handling inquiries, and resolving issues
• Overseeing appointment scheduling, including voice reminder systems
• Maintaining accurate and confidential patient records
• Communicating with staff, management, and external entities
• Manage day-to-day front office tasks: scheduling, insurance verification, collecting copays, updating charts, and answering calls/messages.
• Oversee patient accounts (Medical Billing and A/R): Submit claims, follow up on delayed payments, and ensure accurate records.
• Handle office management tasks like credentialing, file organization, and insurance renewals.

Required skills:

• Associate's degree or Bachelor's (preferred)
• 3 years of proven medical experience
• Excellent customer service skills
• Strong computer skills including
• Microsoft Office and Experience with front and back medical office procedures