New Haven Legal Assistance Association, Inc. (NHLAA) seeks a Bilingual Office Assistant.

NHLAA is a legal aid organization, founded in 1964 in the midst of the Civil Rights movement. We were established on the principle that everyone, regardless of race, income, or health, should have equal access to the justice system. We serve clients living in 22 cities and towns in the Greater New Haven and Lower Naugatuck Valley communities. Our clients are primarily people of color impacted by the legacy of structural racialization, systemic racism, and implicit bias, and now, increased risk of violence, housing instability, and lack of safety because they are disproportionally impacted by the COVID-19 crisis. They are children, low-wage workers, domestic violence survivors, individuals with disabilities, seniors, and immigrants.

Required Duties: The bilingual office assistant will be required to engage in the following duties:

• Greeting clients, applicants or other visitors to the office.
• Answering telephones for the office.
• For all visitors and callers, giving appropriate information, making appointments, and directing and referring to appropriate staff members or other agencies.
• Handling and routing incoming and outgoing mail and internal communications.
• Coordinating forms, questionnaires, documents, faxes and statistics re: intake as needed.
• Light typing as related to the job description as needed.
• Performing minor maintenance on office equipment assigned or regularly used and securing other repairs on such equipment in accordance with LAA procedures
• Copying and collating which does not substantially interfere with performance of other duties.
• Assisting in training new personnel related to office assistant duties.
• Interviewing and inputting into Legal Files applications for Spanish speaking applicants and English, as needed.
• Being responsible for the pamphlets that are on display: ordering when needed; organizing and displaying.
• Assisting Intake Coordinator.
• Maintaining library log.
• Representing LAA in community out-reach and presentations - in and out of office.

Qualifications: The following qualifications are required:

Fluency in Spanish and

English.

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