Project Manager

Department: Restoration

Employment Type: Full Time

Location: New Haven, CT

Compensation: $100,000 / year

Description

Under the direction of the Operations Team, the Inside Project Manager will be responsible for internal job management through the utilization of Restoration Manager. Employees will be involved in daily administrative tasks while providing clients and potential clients with the highest level of customer service

Key Responsibilities

• Initial project intake including answering phones, qualifying leads, and entering project details into Restoration Manager

• Daily administrative management

• Writing daily email updates to Priority Service Agreement customers detailing project specific information

• Assisting the Mitigation Dept. in project estimating, completing assignment revisions & project invoicing by utilizing both Xactimate and time & materials formatting

• Collaborating with the entire Operations Team to provide highest level of customer service and daily communication with clients (written and verbal)

• Assisting with collections and accounts receivables efforts

Skills, Knowledge and Expertise

Required:

• 3+ yrs reconstruction project management experience

• Xactimate estimating residential and commercial.

• Customer oriented

• Experience managing sub-contractors.

• Experience with large loss insurance

• Experience with buildings permitting.

• No overnight travel required.

• Required to be on call rotating schedule

• Work availability: typically 5 days, more during emergency situations.

• 21+ years old

• Good driving record

Preferred:

• Commercial and residential experience