Title: Senior Administrative Assistant Clinical Administration

Location: West Haven, CT

Schedule: M-F 37.5 hours

Type: Contract

Responsibilities:

Provides high level administrative and clerical support. Under limited supervision and exercising independent judgment and initiative, assists with coordination of a high volume of clinical and academic activities, may include coordinating the clinical rotational program. Provides back-up coverage as needed for other members of the clinical administrative support team. Provides assistance with special projects as needed. Assists in obtaining and/or reporting confidential and/or specialized information from a variety of sources and provides guidance to office staff with information regarding workload, resources, protocols, systems, policies and procedures. Creates, organizes and maintain systems and data systems used to track and manage clinical and/or office workflow. Independently responds to, screens and triages requests and resolves or triages patient questions regarding clinical referral and appointments. Works in a medical practice and coordinates and manages activities, calendars and schedules, travel and reimbursement of expenses. Ability to handle all facets of clinical scheduling and meeting planning in a highly organized, confidential and complete manner.

• Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems.

• Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets. Monitors expenditures and reconciles financial statements.

• Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work.

• Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports.

• Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail.

• Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material.

• Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies. Takes minutes or dictation. Performs additional functions incidental to office activities.

  Requirements:

• Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.

• Demonstrated excellent skills for handling phone calls from doctors and other medical providers as well as patients.

• Ability to handle confidential medical information.

• Demonstrated knowledge of medical terminology.

• Demonstrated superior organizational and communication skills, both oral and written, and the ability to prioritize and problem solve.

• Demonstrated strong interpersonal skills and the ability to work independently as well as work in a team environment.

• Intermediate proficiency at Word and Excel with ability to be extremely accurate in entering data.

• Demonstrated ability to follow established procedures. Demonstrates professional demeanor and appropriate office etiquette at

  Preferred Education, Experience and Skills:

  Experience with Epic.

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.