ADMINISTRATIVE COORDINATOR 3

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ADMINISTRATIVE COORDINATOR 3

Salary

$2,272.00 - $4,089.00 Monthly

Location

New Orleans, LA

Job Type

Classified

Job Number

MHSD-204237-DJ

Department

Metropolitan Human Services District

Opening Date

01/09/2025

Closing Date

1/15/2025 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

719 Elysian Fields Avenue New Orleans, LA 70117

Metropolitan Human Services District (MHSD) is one of ten Local Governing Entities (LGE) serving persons with Mental Health Disorders, Addictive Disorders and Intellectual/Developmental Disabilities in Louisiana. Legislated by the State and through its Board of Directors, MHSD is responsible for the operation and management of community-based programs and services for the parishes of Orleans, St. Bernard, and Plaquemines.

We are currently hiring for an Administrative Coordinator 3

The incumbent in this position will be responsible for the maintenance, storage, and proc essing of all medical records and EHR data for MHSD. This involves performing a variety of clerical and technical duties associated with the management and oversight of medical records requests including, but not limited to assembling, analysis, release of information, data processing, collection, reconciliation, and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and can interact and communicate both verbally and in writing with clients, family members, the public and physicians, and staff.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES:

• Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.

• Acting with Ethics and Integrity:The ability to be consistent, honest, and a trustworthy steward of State resources.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Driving Results:The ability to identify important goals and work to achieve them.

Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.

Managing Risks:The ability to identify, assess, and control risks and opportunities to fulfill the mission of the organization.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title NOT the maximum amount we are allowed to pay a new hire.

The actual starting salary depends on the education and experience of the selected applicant.

For further information about this vacancy contact:

Destiny Jones

Human Resources Business Partner

destiny.jones@mhsdla.org

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Two years of experience or training in clerical work.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Concepts

Function of Work:

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

Examples of Work

60% of the Time

• Demonstrates the MHSD mission and vision in everyday language and contact with the

internal and external stakeholders.

• Assists in the development of and compliance with the policies and procedures to ensure

that medical records are complete and processed according to governmental regulations

and standard professional and medical record-keeping practices.

• Monitors and tracks compliance with legal documents and correspondence with

conservators/guardians and provides feedback to Legal/Compliance Director.

• Prepares and processes the clinical records of members served who are seen at MHSD

facilities.

• Maintains the Medical Records Request database and track requests through the disposition of the record request.

• Audits clinical records for completeness and adherence to standards and provides

feedback to Legal/Compliance Director.

Ensures that data is collected accurately and on time.

• Maintains and coordinates of vital records (pick up, return, shred bins, etc.) and all that this entails.

This is for the entire agency, medical records, I/DD and fiscal.

• Provides requested assistance to the clinicians as needed to facilitate as needed PS requests.

• Schedules all interpreter requests for the agency and review the invoices for accuracy.

• Ensures all requests for medical records are sent out in a timely manner prior to the deadline.

25% of the Time

• Converts documents for storage on microfiche or microfilm or another scanned document imaging.

• Verifies the accuracy of EHR data provided to physicians, hospitals, etc.

• Ensures that persons served demographic and episodic information is documented

within specified timeframes.

• Demonstrates good judgment, decision making, and initiative while performing daily tasks.

• Demonstrates knowledge and proper use of equipment and supplies within budgetary

parameters.

• Demonstrates a good rapport and cooperative working relationships with all members of the team.

• Verifies the accuracy of payments received for medical records.

• Seeks and implements improvements as necessary.

10% of the Time

• Demonstrates knowledge of MHSD's customers including clients/residents, families and

governmental agencies in all interactions and conduct.

• Acts in a professional manner, always demonstrating respect for and understanding of the

community when representing MHSD in the community.

• Completes and follows through with tasks and assignments, meeting expected deadlines.

• Understands and demonstrates knowledge of all policies associated with attendance.

• Conducts requested training for front desk staff pertaining to Medical Records procedures and policy.

5% of the Time

Performs any other duties assigned

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  Are you a current or former employee of MHSD?

• Yes

• No

  02

  Are you a current or former employee of Louisiana State Civil Service?

• Yes

• No

  03

  Do you have experience working with Microsoft Office products?

• Yes

• No

  04

  Do you have experience using Electronic Health Records (EHR)?

• Yes

• No

  05

  How many years of medical records experience do you have?

  06

  CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

• 1= I have no experience and/or am uncomfortable communicating effectively

• 2= I have limited experience or require assistance to communicate effectively

• 3= I can communicate effectively

• 4= I can communicate effectively and help others improve their communication

  07

  CE: Explain your rating by providing specific and relevant examples in the box below.

  08

  DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.

• 1= I have no experience and/or am uncomfortable demonstrating accountability

• 2= I have limited experience or require assistance to demonstrate accountability

• 3= I can demonstrate accountability

• 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability

  09

  DAp: Explain your rating by providing specific and relevant examples in the box below.

  10

  MPr: Rate your ability to manage projects based on our definition: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.

• 1= I have no experience and/or am uncomfortable managing projects

• 2= I have limited experience or require assistance to manage projects

• 3= I can manage projects

• 4= I can manage projects and help others improve their ability to manage projects

  11

  MPr: Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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