Supervisor, IFTS

Join Livingston and its International Freight and Transportation Services group. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our strategy is focused on aggressively growing and investing in our freight services, and that’s why we need you. Join our freight team and grow your career in this fast-paced team environment as we take on new customers, build new services and move into new trade lanes. The opportunities await you!

Job Type: Full Time

Location: LA New Orleans - US051

JOB SUMMARY

The Supervisor, IFTS ii responsible for the efficient operations of the export or import group, servicing existing clients as well ensuring team members have balanced workloads.

KEY DUTIES & RESPONSIBILITIES

• Develop and maintain acceptable levels of service within the department

• Co-ordinate with other departments to ensure operating efficiency.

• Prepare documents for shipments with carriers (via truck, ocean, air) as needed by clients.

• Ensure billing and documentation processes are up to date for department.

• Track attendance for department in time and attendance system

• Perform other related duties as assigned by management.

• Adhere to established policies and procedures.

• Ensure staff meet all departmental KPI’s

• Oversee operational matters for the particular line of business

KNOWLEDGE & SKILLS

• Strong communication skills, both verbal and written

• Strong analytical skills

• Organized and detail-oriented

• Ability to resolve problems and issues effectively

• Solid knowledge of transportation procedures and policies

• Strong knowledge of International ocean/air transportation documentation requirements

• Multi-tasked oriented, ability to handle a large volume of work in a fast-paced environment and meet tight deadlines

• Team player with solid interpersonal skills

• Strong knowledge of MS Office Software (Word, Excel)

• Strong desire to understand P & L statements

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post-secondary education in Transportation

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Inclusion and Collaboration

Agility

Customer First Focus

Accountability

Leading and Developing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.