• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Standard Work Schedule: Hybrid Schedule (3 Days On-site)
• Salary Range: $65,000-$73,000

Position Summary

Columbia School of Social Work (CSSW) has been a leader in social work education and research since 1898. Our mission is to foster social work education, practice, and research that strengthen and expand the opportunities, resources, and capabilities of all persons to achieve their full potential and well-being. Our mission extends beyond the classroom, aiming to create a tangible impact on communities around the world.

Reporting to the Director of Admissions, the Assistant Director of Systems and Operations will manage the integrity of the admissions process flow from application through enrollment. The Assistant Director of Systems and Operations will generate admissions enrollment and prospect reports, maintain Technolutions Slate and assist with core admissions functions including application review and student engagement.

Responsibilities

• Serve as a user and administrator for various systems including Technolutions Slate, Columbia's Student Information System (SIS), and others as assigned.
• Partner with the Director and Associate Directors on the daily operations of Slate, . Including investigating and configuring Slate forms, communications, events, interviews, portals, workflows, data imports, automations, queries, and reports.
• Manage and resolve Slate troubleshooting requests from Admissions team and partnering offices. Build and update queries and reports for enrollment data analysis as requested, collaborating closely with the Associate Directors and Director.
• Administer annual updates and cycle preparation for the Slate application.
• Identify opportunities to optimize Slate usage for the Admissions office. Proactively ensure data integrity across all systems through diligent monitoring of reports and processes.
• Work with both internal and external stakeholders to review and manage data, as well as application imports and exports.
• Facilitate staff development, training, and onboarding in the use of Slate, SIS, and other relevant software and technologies. This might involve creating documentation, leading training sessions, and acting as the primary point of contact for any Slate-related issues
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree or its equivalent, and 2-4 years of related experience.

Other Requirements

• Proficiency using databases and creating queries.
• Demonstrated computer proficiency, including knowledge of office productivity software, preferably MS Office & Google Suite.
• Technical ability and desire to learn, navigate, improve upon, and build systems.
• Ability to work independently in a dynamic environment with changing priorities and multiple responsibilities.
• Ability to establish and maintain effective working relationships with supervisors, staff members and vendors.
• Excellent written and oral communication skills.

Preferred Qualifications

• Working knowledge of the following language: SQL, XML, HTML, CSS, and JavaScript.
• Technical experience working with Technolutions Slate CRM and Liaison Outcomes.
• Experience with Columbia's Student Information Systems (SIS).
• Prior experience in Higher Education or a similar educational setting is advantageous.