Business Analyst (Salesforce)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Location: New York, NY

Responsibilities:

• Need at least Four to Six Years of experience

• The FS Digital Marketing Practice is searching for a Business Analyst (BA) with Salesforce Marketing Cloud Experience (SFMC) ensuring that the business and technical requirements of the Cobrand Email Strategic Partner Program accomplish the following:

• All requirements detailed in the campaign briefs received from the client are scrutinized for information gaps and capture in detail all issues noted

• Raise questions to be discussed with the client for clarifications and alignment on all requirements with between the clients and Capgemini

• Ensure that all final requirements contain all the necessary details to fill in the knowledge gaps identified

• Work with internal team members and ensure that the requirements are analysed defined and documented translated effectively

• Be able to work in a fast-paced multi-tasking environment.

• The BA must have a strong technical background and strong communication skills (verbal and written) for presenting to client and internal groups and for writing (and updating) detailed SFMC requirements that are clear for both Client Business Teams and Internal Development Teams.

• This is a client-facing role so the BA must be:

• A good communicator capable and comfortable speaking with clients, detail oriented, organized, flexible and aware to client during business hours - as the client demands this BA role is well defined with clear existing processes in place for the BA to follow.

• Business Analyst role to perform the following tasks and roles to holdmultiple Development Sprints for the email campaigns: Own the campaign briefs the reviews the workshops with the client and finalization of the requirements Own and update internal requirements specifications to stay current with changes from clients all the way through till the launch of the campaign

• Ensure all updated Internal requirements specifications are saved on Confluence and SharePoints

• Own and work closely with the offshore team to develop the Client UAT documents

• Own document versioning for the above listed project documents

• Maintain a tracker of all client project documents and their versions

• Briefthe Sprint requirements to the Capgemini Development Team

• Maintain and track client feedback and package final campaign briefs for delivery to internal and client teams per Sprint

• Maintain a summary document of feedback and approvals during reviews

• Assist the Project Manager with feedback note details

• Attend regular and ad hoc Project Team calls on time

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

http://www.capgemini.com/resources/equal-employ

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Ref. code: 79237

Posted on: Nov 14, 2024

Experience Level: Experienced Professionals

Contract Type: Permanent

Location:

Chicago, US

Brand: Capgemini

Professional Community: Software Engineering

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.