Job Information
City of New York Case Manager in New York, New York
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,889-$70,022.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) is responsible for oversight and management of secure and non-secure detention services for juveniles (e.g., youth) awaiting disposition in family, criminal, and supreme courts. DYFJ also oversees a wide network of providers throughout the five boroughs that operate Non-Secure and Limited Secure Placement sites for youth who are adjudicated delinquent and are placed by the New York City Family Court, and a vast network of community-based alternative programs for youth involved in, or at risk for involvement in, the Juvenile Justice system.
The Case Manager is responsible for the direct intake and assessment of the facilitation, planning, coordination, provision, tracking and monitoring of services (e.g., education, crisis intervention, individual, family and group counseling, pro-social and vocational programming, mentoring, advocacy, and re-entry) provided for each youth admitted to the secure detention facility. The Case Manager will work within the DYFJ’s detention continuum to effectively manage the intake, adjustment, advocacy, planning, discharge and re-entry of juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within an assigned secure detention facility.
Specific duties include, but are not limited to:
Perform daily case management services (e.g., including intakes, managing visitor entry into the facility, facilitating youths’ access to telephone calls) within a juvenile detention facility for youth pending court proceedings and/or as a sentence after a conviction for either felony or misdemeanor offenses.
Perform the required completion and maintenance of adjustment reports and other documentation requested by the courts, statistical reports, data entry, internal monthly, quarterly and annual reports (on requests), and case management records that are contemporaneous, accessible and used as the basis for planning services for youth, management of the secure detention facility, and evaluation of the care provided to youth lodged at the secure detention facility.
Manage resident youth cases, including assessing the needs of youth, performing intakes, intervening on youths’ behalf to access services, managing youth visits, telephone calls, and correspondence, and coordinating and referring youth to appropriate services such as educational, medical and mental health services, pro-social and vocational programming, mentoring, social benefits and entitlement services, and re-entry.
Conduct home and field visits to assess the needs of youth and their family’s needs, coordinating with other stakeholders to ensure continuity in the areas of medical and mental health, education, career readiness, and prosocial programming.
Collaborate with other DYFJ facility units and departments to document participation of programming and schedules, development and maintenance of youth behavior.
Maintain collateral contact with youths’ relatives, friends, hospitals, schools, other public and private agencies and community resources, as necessary, via field visits, mail or telephone.
Maintain timely documentation of youth and family interactions and note, record timely progress notes, and report on youths’ progress in designated case management files, shared drives and databases.
Ensure timely communication and ongoing collaboration with youth, their families, courts, youth’s attorney and other systems and agencies involved in the life of the youth for advising and coordinating current case status and permanency.
Attend detention, milieu-based meetings and conferences, as a member of an interdisciplinary team to support the planning, development and coordination of care and behavior plans and discharge recommendations for youth both within and as they return.
Participate in supervision and training.
Note:
Candidate must be willing to travel to conduct home visits, and attend meetings in the community, as well as work some evenings, weekends, and holidays.
Candidate must be willing to travel to contract agencies within the five boroughs and adjacent areas.
ADDITIONAL INFORMATION
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,889-$70,022.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#637772.
For all other applicants go to www.nyc.gov/careers and search for Job ID#637772. Click on the "Apply" button.
If you do not have access to a computer, most public libraries have computers available for use.
Only candidates selected for an interview will be contacted.
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.