Job Information
SMBC Client Onboarding Operations Associate in New York, New York
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $75,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Portuguese Language Skills are required for this role.
Perform daily processing of client onboarding documentation and KYC due diligence. Verify that client and KYC information is complete according to anti-money laundering program policies. Verify and document clients' source of wealth, oversee the collation and review of source documents, and perform basic, additional and enhanced due diligence reviews according to KYC policies and procedures.
Role Objectives: Delivery
Perform daily processing of client onboarding documentation and KYC due diligence. Verify that client and KYC information is complete according to anti-money laundering program (AML) policies; verify and document clients' source of wealth, oversee the collation and review of source documents by client / business need, and perform basic, additional and enhanced due diligence reviews according to KYC policies and procedures. Retain records of all information reviewed as part of KYC completion and ensure that completed work is archived in compliance with document retention requirements. Address any missing information issues, returning incorrect and incomplete records for appropriate action, and settle discrepancies according to standard procedures and checklists. Escalate any unusual or suspicious activity to the front office and compliance as appropriate. Oversee data entry of client information into core system(s), ensuring that client / account-opening instructions are logged, processed and that receipt is confirmed back to sender. Ensure that standards for production volume and accuracy are met.
Role Objectives: Interpersonal
Communicate with customers / clients and internal stakeholders in order to coordinate the collection and assessment of KYC documentation and other compliance information. Communicate the status of onboarding to internal and external stakeholders, and efficiently move onboarding requests through the process, interacting with legal, tax and other support functions, as required. Facilitate day-to-day interaction with internal business units to respond to processing requests and instructions, manage expectations and address issues and inquiries. Collaborate with internal partners within operations and other support functions in order to streamline operations processes and participate in continuous improvement initiatives.
Role Objectives: Expertise
Demonstrate solid knowledge and understanding of processes for conducting KYC for institutional clients as well as the documentation requirements for different types of accounts. Act as a subject matter expert on KYC rules and policies and associated execution / implementation. Demonstrate good understanding of risk factors impacting client risk rating and ability to write comprehensive audit reports that define salient actions for execution. Demonstrate and maintain good working knowledge of all applicable regulatory standards and rules (e.g., AML, OFAC, Bank Secrecy Act, etc.).
Qualifications and Skills
Recommended years of experience: 3
Portuguese language skills required.
Additional Requirements
SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
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