New York State Senate District 59Community Liaison Job DescriptionThe office of NYS Senator Kristen Gonzalez is seeking a Community Liaison. This representative will assist Queens, Brooklyn, and Manhattan constituents of the 59th Senatorial District in overcoming obstacles in navigating governmental agencies, maintain relationships with local leaders and concerned neighbors, and engage in community organizing with elected and neighborhood groups to tackle tough issues facing constituents. Ideal opportunity for individuals looking for government and community organizing experience. The Community Liaison will work closely with the other community liaisons and the Director of Community Affairs to ensure the district office is responding adequately to the needs of SD59. The Community Liaison will report directly to the Director of Community Affairs.Responsibilities:Assist the Community Affairs team by answering incoming calls and assessing any walk-ins to the Senators district office for assistance on their needs. This would entail properly screening constituents by checking addresses in which they reside for their local elected officials and filling out the intake form as a part of the internal note-taking process.Handle and timely follow-up with casework on an array of issues including social services, housing, unemployment, education, and many other issues.Refer recurring cases on the spot by using community partnerships and a network of outside organizations conducting similar work.Ensure casework is properly documented in the Senate database in a timely manner.Attend monthly Community Board General Meetings, recurring community meetings and other local meetings organized by local stakeholders on behalf of the Senator and provide succinct notes on key developments.Build strong partnerships with community leaders, civic organizations, city/state/federal government offices, and individual constituents to address and solve everyday issues impacting the 59th Senate District.Plan and execute community events including Black History Month celebrations, food/produce distributions and canned food drives, back to school events, job fair, senior health fair, turkey giveaways, toy giveaways, among others.Provide status updates to the Director of Community Affairs on caseloads, community issues, events, staff concerns, scheduling issues, and any other matter that may require the teams attention.Works flexible hours including evenings and weekends.Key Abilities & Experience:Demonstrated commitment to bettering the material conditions of working-class New Yorkers in and beyond SD-59Exceptional attention to detail and time management skills; excellent verbal and written communication skillsResearch and decision-making skills, including the ability to proactively find solutions and work independently and collaborate across a small teamDemonstrated ability to think and plan strategically, especially in a fast-changing, often high stakes environmentComfort/experience with a public-facing position and the ability to work with basic office computer applicationsAbility to treat confidential information with appropriate discretionAbility to manage high volumes of calls and walk-insCapacity to multitask and problem solve independently and with teamsComfort with representing the office at community eventsKnowledge of and familiarity with the diverse and urgent needs of a Tri borough districtMust live in New York State upon beginning of employmentBonus points if you:Are a resident of SD-59Have speaking and/or writing knowledge