• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $65,000 - $72,000

Position Summary

Reporting to the Associate Director, Facilities & Operations, the Senior Coordinator supports the day-to-day facilities functions at the School of Professional Studies (SPS). The Senior Coordinator will be responsible for timely responses to maintenance tickets and client space needs.

Responsibilities

Facilities

• Manage SPS facilities inbox. Respond to faculty and staff's facilities inquiries quickly and efficiently.
• Respond to facilities issues as the need arises, including issues related to repairs, HVAC, cleaning, recycling/trash, extermination, flooding, installation, broken appliances, etc.
• Coordinate and track CU work orders, manage until request completion.
• Responsible for daily management of Zendesk work order tracking system.
• Serve as check-in/check-out point person for all facilities related work.
• Coordinate facilities efforts accordingly including managing building access including key system and swipe access, office signage (building directory, hallways, classrooms, administrative offices, keys).
• Manage campus storage space and work with business units to inventory materials and store them appropriately.
• Manages inventory of pantry and office supplies; generate par level and usage reports.
• Responsible for assisting SPS clients in FedEx delivery, Staples orders, and delivering items to/from SPS storage.
• Advocates for SPS clients for priority for Public Safety tap access request for SPS building; escalates as necessary to ensure resolution.
• Support moves and restacking logistics.
• Follow up with SPS clients to verify satisfaction for services rendered.
• The Facilities coordinator is required to provide coverage between two buildings Lewisohn Hall and 60th Street , as needed for vacation and sick leave and other absences.

General Administrative Support to Space Management

• Assist FM with space planning, specifically as it relates to seating.
• Document floor plans with seating assignments.
• Facilitate internal space moves, help set-up spaces for new employees.
• Work with Assistant Director with outside vendors to design space layouts and order any necessary furniture.
• Maintain discretion and professionalism while dealing with highly confidential information.

PERFORMS OTHER DUTIES AND PROJECTS AS NECESSARY.

Minimum Qualifications

• Bachelor's degree and/or equivalent related experience required.
• Minimum two years of related experience required.
• A resume and cover letter with salary requirements must be submitted to be considered for the position.

Preferred Qualifications

• Client service experience.
• Project management experience.
• Familiarity with related Columbia University systems and regulations preferred.
• Must be able to carry items at least 10 lbs.

Other Requirements

• Must have a strong service oriented attitude and excellent interpersonal skills.
• Must be well organized and have exceptional written and oral communication skills.
• Familiarity with computer accounting systems and PC based software packages are essential.
• Strong knowledge of MS Office (Word, Excel, and Visio), required.
• Must be able to work mainly 9-5 with some flexibility to accommodate the need for coverage.