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Ross Stores, Inc. Coordinator, Human Resources in New York, New York

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

About this opportunity...

The HR Coordinator is responsible for coordinating payroll process, responding to associate questions and triaging issues through Associate Relations team. The HR Coordinator completes Tier1 HR-related, transactional requests from the Buying Offices' associates providing guidance on policy interpretation, payroll and benefits. The HR Coordinator is responsible for updating and maintaining all employee data in the HR systems for the Buying Offices, as well as generating reports and compiling payroll information for reporting purposes.

The base pay rate range for this role is $22.00 - $28.00/hour. The base pay rate range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

What you will do and what you will learn...

  • Coordinate bi-weekly payroll process for all Buying Office Non-exempt and Salaried-with-Overtime Associates ensuring all timesheets are submitted and approved in MyTime system within required timeframe
  • Work with Payroll to resolve any paycheck-related issues immediately
  • Coordinate compliance requirements, annual associate sign offs of policies and trainings
  • Act as initial point of contact in responding to associate inquiries and requests through the HR Connect inbox and calls. Provide assistance with low to mid-complexity requests and transactions, and triages and escalates more complex inquiries
  • Act as liaison between HR and Buying Office associates for benefits, payroll, timekeeping, employment verification, etc. Provide guidance on resources available to all Buying Office associates (e.g. RossLink, WorkNumber, myADP, Employee Self-Service, etc.)
  • Set up new hires in HR system and process new hire documentation to support the completion of new hire setup procedures (e.g. employment eligibility, facility badge access, payroll notifications, discount cards, welcome emails, etc.) timely and accurately
  • Maintain associate's personal and job data up to date by processing data changes (e.g. transfers, promotions, etc.) timely and accurately
  • Set up electronic associate personnel files and file any new and relevant documents in a timely fashion
  • Prepare exit paperwork and coordinate off-boarding processes for HR Business Partners (e.g. submitting request and notifying appropriate parties, monitoring physical assets collection, tracking and filing documentation to support the completion of off-boarding procedures, etc.) timely and accurately
  • Run, modify and format periodic and ad-hoc HR reports
  • Coordinate training sessions and seminars, as well as support effective execution of wellness initiatives and Open Enrollment events
  • Coordinate training sessions and seminars, as well as support effective execution of wellness initiatives and Open Enrollment events
  • Assist in ad-hoc special and cross-functional projects as needed (e.g. collection of employee feedback).
  • Support other functions, incl. Corporate and OneHR initiatives, as assigned

What you need to be successful...

  • Bachelor's Degree required
  • Proven experience as an HR Coordinator or relevant human resources/administrative position a plus
  • Customer Service oriented
  • Strong ability in using MS Office tools
  • Outstanding communication and interpersonal skills
  • Ability to quickly learn and follow established policies and procedures consistently
  • Strong organizational and time management skills, attention to detail and accuracy
  • High level of integrity in dealing with sensitive and confidential information
  • Ability to adjust to changing priorities and deadlines, must be able to multi-task

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

  • A broad range of affordable health insurance options & personal medical plan concierge
  • 401(k) with employer match and Life insurance
  • Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
  • Employee stock purchase plan
  • Access to health and wellness benefits such as BetterHelp and Headspace
  • Charitable donations matched by Ross Stores Foundation
  • And more....

*benefits vary by level and position and are subject to change

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