Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Executive Assistant position is responsible for administrative support for the Vice President of Global Air and Car Partnerships, the Vice President and Global Head of Global Lodging and Industry Engagement, and Vice President, Global Travel Benefit Strategy and Partnerships. All offices are dynamic, high-paced environments and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express.

This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of three highly dynamic senior executives. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Day to day responsibilities include, but are not limited to:

• Work closely with other members of Executive Associate team to address meeting requests in a timely manner and also offer support to EA team when needed (large group meeting set up, team lunches, EA PTO coverage etc.)

• Manage VPs heavy calendar activity and real-time schedules, coordinating meetings with senior executives and partner terms (both internal and external) across multiple locations and time zones. Clearly communicate scheduling conflicts and changes

• Maintain monthly and yearly calendars, including advance notice of business travel and PTO. Actively anticipate annual events with calendar holds.

• Independently plan and coordinate domestic and international travel including seamless itineraries, air/hotel/car arrangements, meeting arrangements and contact details, visa & consular needs, all transfers

• Prepare, review, and process monthly expenses with detailed expense reports, in line with company T&E policies and in a time-sensitive manner

• Prior to approval, review and process all Ariba and other system requests, providing necessary back up details

• Support group administration including updating distribution lists, on-boarding for new hires, scheduling group-wide meetings (e.g. team activities, team meetings), and action on meeting logistics (correct attendees, descriptions, WebEx/Telepresence, room reservations, printing)

• Manage corporate card basic control account, sharing with leader any inaccuracies

• Support real estate management, taking ownership or all workstation and technology challenges for the team; ensure office supplies, business cards, workstation needs are ordered in a timely fashion

• Partner Events & Ticketing: Manage compliance submissions for partner events/gifts given or received by the VPs, lead invitation management with direction from VP/MA for partner events

• Maintain general cleanliness / maintenance of VP offices post-meetings (chairs, papers, etc.)

• Supporting ad hoc project work as needed from leadership

Minimum Qualifications:

• Ability to manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information

• Excellent communication skills, both written and oral; strong relationship-building, and collaborating skills across multiple band levels.

• Excellent calendar management skills, including the coordination of travel, complex meetings with internal and external parties, on a global level

• Exceptional organizational and interpersonal skills

• Strategic thinker and ability to anticipate and mitigate issues that may arise

• Strong sense of integrity with ability to handle confidential and sensitive information with discretion

• Ability to prioritize multiple tasks, respond and execute tasks quickly, and work autonomously

• Strong written and verbal communication skills

o Please provide example of a business letter / email request for meeting invite involving senior leaders and/or business partners / decline of invitation

• Attention to detail and timely follow-up

• Proven team player and collaborator

• Positive attitude, solution-oriented and reliable

• Calm under pressure balanced with sense of humor and flexibility

• Expert knowledge of Microsoft Outlook and Microsoft Office and Word; working knowledge of Excel and PowerPoint

• Strong working knowledge of common administrative systems and processes e.g., HR, purchasing, travel, CONCUR (expense management), Webex

Qualifications

Salary Range: $24.05 to $48.10 hourly bonus benefits

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Administration

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24011088