Description

The World-Wide Field Enablement (WWFE) organization is seeking a Senior Manager to lead Global Enablement Programs (GEP). The GEP team is responsible for the strategy and execution for all foundational enablement programs to help unleash the potential of our field of 40,000+ sellers. Core programs this leader will own include onboarding, quarterly enablement, prospecting, role-based enablement (Manager and Sales Operations Enablement), and solutions and services, particularly generative AI. The GEP team consists of program leaders, program managers, designers, and strategists, all of whom work together across WWFE to create and deliver bar-raising enablement to our field sellers. As well as existing programs, this team is also responsible for defining and building new enablement programs. They also connect enablement programs across WWFE to create a unified framework and certification process by which the field can continually upskill to help them deliver for their customers.

The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs, continue to evolve and develop state-of-the-art enablement programs, and scale new programs, all whilst hiring and developing the best builders and leaders within the organization.

In this role, you will be a core member of the WWFE leadership team. You will be part of a team that has high visibility and drives significant customer impact. Your team will reach thousands of employees each year and will help them create bar-raising experiences for their customers.

The successful candidate will have experience leading teams (either within or outside of Amazon), have demonstrated a history of solving ambiguous problems, and have experience building impactful, large-scale global programs for thousands of employees. The ideal candidate will have a deep knowledge of cloud concepts (preferably with a strong technical foundation), decision-making experience for multi-million-dollar investment decisions at a corporate level, and be conversant with emerging technology (most notably in the generative AI space).

Key job responsibilities

• Lead the Global Enablement Programs team, including setting the vision and ensuring strong adoption and execution of WWFE programs.

• Act as a core member of the WWFE Leadership team, helping to shape the strategy and direction of the organization.

• Own core foundational enablement programs, including Onboarding, quarterly enablement, prospecting, role-based enablement for Managers and Sales Operations, and Solutions and Services; specifically generative AI.

• Own and evolve the field enablement framework and certification program.

• Collaborate across WWFE and stakeholder teams to efficiently leverage resources and work backwards from field needs to build best-in-class enablement programs

• Provide thought-leadership and shape the direction of new enablement programs.

• Develop team members through coaching and mentoring to deliver industry-leading programs to our 40,000+ field-sellers.

• Engage with leaders across AWS to build trust in the work WWFE does, acting as a member of the extended leadership team for some organizations.

• Own the global roll out, adoption, and continuous improvement of WWFE programs.

• Support communications, integration, and application of WWFE programs globally.

• Own and deliver regular business reviews and operational plans including MBRs, MMRs and OP1/OP2 for your business

• Hire and develop a high performing and connected team, including performance management.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience building scalable enablement programs for field teams of 1,000 or more

• 10+ years of experience in enablement, sales strategy, sales operations, business development or program management in a mid-to-large scale company with increasing influence and responsibility

• 8+ years of experience leading teams

• Bachelor’s degree or equivalent is required. Advanced degree preferred (MBA, JD, Ph.D, Masters equivalent)

Preferred Qualifications

• Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans.

• Proven experience of leading, motivating and developing future talent

• Proven ability to lead and manage at senior levels without direct authority

• Experience working with, and/or having knowledge of cloud computing and existing cloud technologies, digital transformation initiatives across various industries.

• Experience of emerging technologies (especially generative AI)

• Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data backed analyses.

• Excellent verbal and written communications skills and ability to articulate complex concepts to cross-functional audiences across all levels of the organization.

• A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.