Job Information
City of New York INTAKE COORDINATOR in New York, New York
Job Description
The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners. DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Coordinator at the Path Family Intake Center within the Division of Shelter Intake who will;
Responsible for providing direct client services at client registration and throughout the intake and placement process. Toward the goal of ensuring services in the community are coordinated in a timely and efficient manner for those with potentially resolvable leased housing issues.
Coordinate the process of pre-screening new intake, review and analyze case files, and assign cases to family workers. Consult with key personnel, to facilitate delivery of services. Identify clients who may have acute needs and refer for clinical intervention as appropriate
Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population around housing, education, employment, financial capability, health/mental health, and permanence that are responsive to their cultures and identities. Provide continual education about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.
Participate in regular community meetings to foster relationship building, collaboration, and promote equitable services for homeless population. This includes strengthening relationships with partners, identifying and addressing improvements to working together to authentically support homeless population including implementation of equitable and best practices and continued communication strategies.
Review Social Worker summary daily to identify families presenting at Family Intake with potentially resolvable leased housing issues; canvas community and engage with community based homeless population to provide DHS shelter referrals. and other useful resources.
Conduct telephone outreach to those families residing within the community, and those conditionally placed in shelter; provide follow-up to ensure services are in place for those families and will coordinate services accordingly.
Apprise all necessary parties in a timely manner of progress made to resolve housing issues, such that families can retain or return to stable housing in the community as quickly as possible; and
Under the direction of the Supervisor and/or Manager on duty, the Intake Coordinator, coordinate the process of pre-screening new intakes, review and analyze case files, and assign cases to PATH unit workers. Consult with key personnel, to facilitate delivery of services. Identify clients who may have acute needs and refer for clinical intervention as appropriate; assist the PATH Director/Manager with special projects, as needed.
Work Location: 151 East 151st Street, Bronx, New York 10451
Hours/Schedule: Sunday -Thursday 4 pm-12 am
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.