NY HELP Yes

Agency People With Developmental Disabilities, Office for

Title Licensed Master Social Worker (NY HELPS)

Occupational Category Health Care, Human/Social Services

Salary Grade 20

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $72032 to $91381 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County New York

Street Address 25 Beaver Street

Statewide Services - Bureau of Assessment, Oversight and Coordination

City New York

State NY

Zip Code 10004

Minimum Qualifications Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). *The minimum qualifications through the NY HELPS are:License and current registration as a Licensed Master Social Worker in New York State.Must maintain a valid New York State license and registration.

Duties Description This staff person will be a part of the Bureau of Assessment, Oversight and Coordination (BAOC) within the Division of Service Delivery, Statewide Services. The position will be located within an applicable Developmental Disabilities Regional Office (DDRO) but will have supervisory and administrative reporting structure to Central Office. The LMSW2 Assessment Quality Staff supervisor will lead the statewide team of Quality Assurance (QA)/ Quality Management (QM) operations staff. These teams provide customer services across the whole state and perform field observations of state and contract vendor assessors administering the state approved assessment. This position will work in tandem with the other LMSW2 Assessment Quality Staff supervisor. The LMSW2 position will report to the Social Work Supervisor (SWS1) for Assessment Operations.Responsibilities include, but are not limited to: • Oversee the activities of an assigned team of QA/QM assessors across multiple DDRO regions. This would include but is not limited to time off requests, time and attendance records, dissemination of information from the CAS/CANS central office team, monitoring of productivity and staff training requirements, etc. • Oversee the activities of an assigned team of QA/QM staff responsible for the processing of CAS/CANS concerns and related requests across multiple DDRO regions. This would include but is not limited to time off requests, time and attendance records, dissemination of information from the CAS/CANS central office team, monitoring of productivity and staff training requirements, etc. • Fulfill training and certification requirements prior to the utilization of the assessment and/or review tools, on an ongoing basis.• Complete clinical review of field observation documents, generate summaries in required timeframes and ensure tracking is completed.• Complete clinical debriefs of observations with new staff and as needed with all staff.• Provide oversight for and complete tracking of all correspondence from the shared mailbox and concerns cases.• Complete all required documentation accurately utilizing the technology provided.• Attain set productivity standards, or an average number of field observations per month.• Manage protocols for QA/QM staff travel and caseloads.• Maintain and complete QA/QM related program activities, timeline activities and deliverables as provided by Central Office.• Help facilitate and act as a liaison with the state assessment for quality oversight activities and address any issues that may arise.• Schedule and coordinate regular meetings with QA/QM staff to conduct a “Community of Practice”, share information and give feedback and guidance.• Lead workgroups for new BAOC initiatives that support program development.• Manage multiple priorities effectively, including prioritizing work plans and work assignments and meeting deadlines.• Provide coverage for the other LMSW2 Assessment Quality Staff supervisor.• Report issues to the SWS1 as appropriate.• To adequately supervise, QA/QM staff travel (approximately 15% to 20% of the time) is required including some weekend travel and overnight stays at hotels.• Utilize flexible scheduling, including evening, and weekend hours as necessary.LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-SB1

Additional Comments Please note: • If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office at (518) 473-4785 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.NYS offers Incredible Benefits!• Savings programs such as the U.S. Savings Bond and the College Savings Plan.• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.• Life insurance and Disability insurance.• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.Paid Holidays and Leave • Thirteen (13) paid holidays each year.• Thirteen (13) days of paid vacation leave initially.• Five (5) days paid personal leave each year.• Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.• Up to three (3) days professional leave each year to participate in professional development events.Health Care CoverageEmployees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.Retirement ProgramParticipate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation. Professional Development and Education and Training NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://goer.ny.gov/training-and-professional-development.Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas, and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

Name Metro NY DDSO

Telephone

Fax 646-766-3491

Email Address Metro.Careers@opwdd.ny.gov

Address

Street 2400 Halsey Street

Human Resources Office

City Bronx

State NY

Zip Code 10461

Notes on Applying Please submit a cover letter and resume by June 18, 2024 and reference EOA #2024-130 on all correspondence.