Job Description

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. OR BE IMMEDIATELY REACHABLE ON EXAM NO. 9061.

DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Strategic Initiatives focuses on building capacity in DSS-HRA-DHS to support community-based organizations and other partnerships to improve access for all New Yorkers, with an emphasis on serving individuals who face unique barriers to accessing government services. The Director of Strategic Initiatives is pivotal to the development and expansion of the DSS CBO Resource Center and interagency initiatives.

The Office of Community Outreach is seeking one (1) Associate Staff Analyst to function as the Manager of Strategic Initiatives.

Under the supervision of the Executive Director of Community Engagement, with wide latitude for the exercise of independent judgment and initiative, the Manager of Strategic Initiatives will:

• Direct and facilitate special projects and initiatives in the Office of Community Outreach to

improve collaboration between government and community partners, with a focus on identifying

solutions to complex challenges and coordinating internal and external stakeholders (including City

and State government agencies) to develop and coordinate the execution of these initiatives.

Liaise with other DSS and HRA program areas and offices to coordinate and facilitate

interdepartmental projects and initiatives.

• Advise senior staff by providing feedback, addressing urgent concerns, and identifying solutions

to issues as they arise. Work closely with OCO leadership to plan and implement key projects

and initiatives.

• Monitor the progress of various strategic initiatives, identifying milestones and setting internal

timelines to move projects forward. Checks in with other stakeholders to ensure progress toward

goals; call meetings to coordinate, problem solve, and assign next steps.

• Facilitate communication and collaboration between various stakeholders through email and

project check-ins to set expectations and share updates and progress toward shared goals.

Set meeting agenda, facilitates sharing of updates, solicits feedback, and assigns next steps.

• Work independently with colleagues in Legal Affairs, Policy and Procedures, Program

Monitoring, Evaluation, Program Operations, and other areas to draft proposals, business

operations plans, waiver requests, evaluation plans, and other draft materials for review by senior

and executive agency staff.

• Lead the implementation of new strategic initiatives and oversees the transition of project

management, relationships, and tracking to appropriate program leaders, providing expertise,

training, and recommendations to facilitate success.

• Produce periodic and final reports on strategic initiatives, identifying key indicators of success,

setbacks, and best practices. Proposes and implements improvements to improve future workflows.

• Research federal and state policy, internal procedures, best practices in other jurisdictions, and

various tools and technologies to address complex challenge, including through informational

interviews and meetings with appropriate representatives.

This position requires the ability to travel within the five boroughs.

Work Location: 2944 – 4 World Trade Center, New York, NY

Hours/Schedule: M-F, 9-5

Qualifications

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee

benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.