Opportunity Details

Full Time NYS IES PRD-20240823-375 Specialist Level 2 (Scrum Master)

New York, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 2 Specialist (Scrum Master) to join our NYS Integrated Eligibility System Team located in New York, NY. This role is On Site, (with some remote work after a few months) and is a long term contract, 29 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The Scrum Master will be responsible for guiding and coaching the development team in agile practices, removing impediments, and ensuring that the team delivers high-quality products in a timely manner. This role is key to fostering a culture of continuous improvement and collaboration within the team.

• Facilitate Scrum Ceremonies: Lead all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring that they are effective and focused.
• Team Coaching: Coach and mentor the development team on agile principles and practices, helping them to become self-organized and high-performing.
  
  
• Impediment Removal: Proactively identify and remove obstacles that could hinder the team's progress, ensuring that the team can work efficiently.
  
  
• Stakeholder Collaboration: Work closely with the Product Owner and stakeholders to ensure that the team's work aligns with the product vision and business goals.
  
  
• Continuous Improvement: Foster a culture of continuous improvement by encouraging the team to reflect on their processes and implement changes that enhance productivity and quality.
  
  
• Performance Metrics: Track and report on team performance metrics, using data to identify areas for improvement and celebrate successes.
  
  
• Agile Advocacy: Act as an advocate for agile methodologies within the organization, promoting their benefits and best practices.

Mandatory Qualifications:

Level II- Between four (4) and seven (7) years of experience as a Specialist

Five or more years of experience as a Scrum Master and leading agile teams.

Desirable Qualifications:

Five or more years of experience in agile methodologies preferably Scrum framework.

Five or more years working experience with agile project management tools such as Jira, Trello, or similar.

Five or more years working experience with cross-functional teams and stakeholders.

Scrum Master certification (CSM, PSM).

Bachelor's degree in Business, computer science, engineering or a related field.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $85.00-$95.00 per hour.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

Minimum Salary: 85.00 Maximum Salary: 95.00 Salary Unit: Hourly