JOB DESCRIPTION

Product Owner - Digital and Technology Partners - Hybrid/Onsite - Req#3017400

This position will be required to come onsite as needed for meetings with stakeholders. Prefer someone in NY, NJ or CT or surrounding locations.

The Product Owner will be responsible for partnering with business leads to execute strategic direction, ensure continuous improvement, and manage the technical roadmap for the experience. The candidate will work with cross functional teams to:

• Consult with business partners, developers, third party vendors, and other key participants to define areas of focus and opportunities to develop solutions that meet organizational goals.

• Define requirements and support development of solutions translating client’s business requirements into specific systems, applications and designs for solutions.

• Manage backlog of product deliverables, and improvise and build on learnings from qualitative and quantitative sources, and in alignment with organizational goals

• Independently initiate, identify and coordinate analysis of complex client needs in project areas such as new business pursuits, innovative approaches to solutions, available product functionality, and operational readiness assessment.

RESPONSIBILITIES

• Conduct internal and external sessions to layout ideal design, brainstorm with end users, and ensure technical design supports objectives and measures appropriately tying back to concept objectives supporting business goals

• Plan, coordinate and conduct the analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information.

• Lead the technical discovery and specification defining process, and skillful application of experience, research and due diligence to the planning and execution of development and architecture. Evaluate existing solutions or explore new solutions.

• Participates in integrated systems planning and recommends alternative technologies that will enhance current or anticipated information systems that support overall business goals.

• Understand and define customer problems and articulate it to the development team to drive solutions. Break down complex problems into actionable steps.

• Partner with the business leads to develop the business case for the new application with cost, service and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.

• Help to Define and track KPIs and measurable success criteria.

• Partner with business unit resources to determine the overall timelines for the projects and use tactical session/documents designed to capture and track the features planned for the project release

• Define what can be delivered according to project plans and how that work will be achieved.

• Coordinate demos to show the value of the product, project or service to a current or prospective business group.

• Manage the technical product roadmap as a shared source of truth that outlines the vision, direction, priorities, and progress over time.

• Advises clients on the consequences of actions; communicates risks and ensures understanding of these risks. Jointly develops risk assessment of plan with business leads, and provides ongoing communication.

• Consults on the identification and definition of solution alternatives within the framework provided by enterprise solutions architecture.

QUALIFICATIONS

• Bachelor's degree required in a technical or healthcare discipline.

• Seven or more years of related experience, In-depth knowledge of associated technology areas that could impact area of responsibility; healthcare technology experience preferred.

• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms, tailor communication to audience, mediate and facilitate communications between others, and communicate architecture to all levels of management and customers. Ability to gain buy-in from stakeholders to resolve significant architecture issues.

Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3017400