JOB DESCRIPTION

Job Title: Senior Director of Oncology Social Work and Cancer Support Services, Tisch Cancer Center - Oncology Administration - MSH - Full Time - Day

We are seeking an experienced Senior Director of Oncology Social Work and Cancer Support Services to lead our dedicated team in providing exceptional support services to patients with cancer and their families. The Senior Director is a pivotal leadership role within our cancer service line, responsible for overseeing and enhancing the provision of comprehensive social work services to oncology patients, their families and caregivers at our cancer centers. This is a full-time role that combines clinical expertise, program management, and strategic direction to ensure the highest standard of psychosocial care for individuals affected by cancer. This position will oversee oncology social work and integrative support staff across the health system inclusive of ambulatory and inpatient. The Senior Director collaborates closely with Social Work leaders at health system sites, multidisciplinary teams, leads a dedicated group of oncology social workers and other support staff members and contributes to the advancement of patient-centered support services.

RESPONSIBILITIES

Leadership

• Provide visionary leadership to oncology social work, setting strategic goals, and fostering an environment of compassion, empathy, and professionalism.

• Oversees the recruitment, training, and professional development of staff members to ensure the delivery of high-quality, patient-centered care across all support services.

• Directs the development of budget proposals for operations, consults with senior management on projected organizational plans and financial needs, and makes recommendations for improvement.

Program Development:

• Develop, implement, and evaluate innovative programs and initiatives to address the diverse psychosocial needs of oncology patients and their families.

• Collaborate closely with integrative health staff to integrate complementary therapies and holistic approaches into the overall support framework for cancer patients and their families.

• Collaborate with multidisciplinary care team inclusive of administration, oncology clinical teams, and community partners to integrate social work services seamlessly into the overall patient care continuum.

• Serve as a thought leader and represent the Tisch Cancer Center's psychosocial services to both internal and external stakeholders in various conferences, accreditations and meetings; and serves on committee of national groups and organizations to further Center’s objectives and interests.

Clinical Supervision and Support :

• Supervise and mentor a team of oncology social work managers and workers ensuring high-quality and culturally competent patient care.

• Provide guidance on complex cases, ethical dilemmas, and challenging patient situations.

• Conduct regular case conferences, peer reviews, and continuous professional development opportunities for the social work team.

• Supervise support staff, and integrative health professionals.

Patient and Family Advocacy :

• Serve as an advocate for the psychosocial well-being of oncology patients and their families, ensuring their voices are heard, and their needs are addressed throughout their cancer journey.

• Collaborate with patients, families, and healthcare teams to develop comprehensive care plans that address emotional, financial, and practical concerns.

Education and Outreach :

• Develop and deliver educational programs, workshops, and materials to raise awareness about the importance of psychosocial support in oncology care.

• Engage in community outreach, partnerships, and initiatives to enhance access to oncology social work services and promote health equity.

Quality Improvement and Evaluation :

• Report on key performance metrics to track the impact and effectiveness of oncology social work and support services program needs and interventions.

• Use data-driven insights to continually improve program outcomes and patient experience.

QUALIFICATIONS

Education Requirements

• Master's degree in Social Work from an accredited institution required; PhD or equivalent degree preferred

• Licensed Clinical Social Worker (LCSW) credential.

Experience Requirements

• Minimum of 10 years of experience in oncology social work, with at least 7 years of progressive leadership experience in oncology social work. Experience in ambulatory and inpatient settings preferred.

• Demonstrated success in program development and management.

• Strong understanding of the psychosocial needs of cancer patients and their families, as well as knowledge of best practices in supportive care services.

• Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

• Commitment to diversity, equity, and inclusion, with a demonstrated ability to foster a culture of respect and compassion.

• Experience in grant writing, fundraising, and budget management preferred.

• Ability to navigate complex healthcare systems and advocate for the needs of structurally marginalized populations.

• Strategic thinker with a track record of driving organizational change and achieving measurable results in the delivery of psychosocial needs of cancer patients and their families.

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3016684