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City of New York Senior Mortgage Analyst for the Division of Asset Management in New York, New York

Job Description

About the Agency:

The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

  • We maintain building and resident safety and health

  • We create opportunities for New Yorkers through housing affordability

  • We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


Your Team:

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.

The Division of Asset Management is responsible for ensuring the longevity and affordability of units the agency has created and preserved. The Division’s three work units collect, review and process documents and information to promote compliance with regulatory agreements ensuring affordability in multiple types of housing. The Homeowner Mortgage Servicing Unit (HMS) focuses on owner compliance with HPD mortgages and regulatory agreements for owner-occupied homeownership projects where repayment of debt is tied to owner primary residency restrictions, among other restrictions. HMS is looking for a Senior Mortgage Analyst.

Your Impact:

As a Senior Mortgage Analyst in the Homeowner Mortgage Servicing Unit, one of your main responsibilities will be to serve as senior supervisor to the staff of mortgage analysts. You will also play a pivotal role in processing time-sensitive requests from both City agencies and the public. These responsibilities are critical to HMS meeting its goals.

Your Role:

Your role will be to provide the initial review for payoff letters, subordination certificates, and satisfactions of mortgages drafted in response to mortgage servicing requests to ensure that these documents are ready for execution by senior staff.

Your Responsibilities:

  • Oversee preliminary review and follow-up with mortgage analysts to address any corrections needed in response documents (payoff letters, subordinations, etc.) in queue for final review.

  • Manage and address all open requests and follow-up with mortgage analysts on appropriate next steps.

  • Conduct initial research on all requests that have been flagged for potential primary residency issues and make recommendations based on findings.

  • Research and respond to homeowner concerns.

  • Process general and more complex mortgage servicing requests from inception to completion.

  • Review and take appropriate steps to address any titles issues that may arise in processing a mortgage servicing request.

  • Train and supervise junior mortgage analysts.

  • Follow-up on any post-completion matters.

  • Utilize HMS’s document management systems, databases, and other resources to organize and maintain all types of documents and information.

  • Perform legal due diligence.

  • Assist directors with processing requests by conforming documents submitted comply with primary residency restrictions and coordinate the submission for any outstanding documentation required.

  • Process and track all daily cash receipts for HMS and prepare audits and other fiscal reports as needed.

  • Review all satisfactions prepared for director’s signature.

  • Serve as operational backup as needed.

  • Perform a variety of operational and administrative tasks as needed.

Preferred skills

  • 3+ years of residential real estate transactions experience (law office, title company, or similar)

  • Experience drafting and reviewing payoff letters, subordination certificates and satisfactions of mortgages

  • Experience supervising junior residential real estate paralegals

  • Excellent research and analytical skills

  • Excellent oral and written communication skills, and ability to convey mortgage concepts and processes in easy-to-understand language

  • Licensed Notary or willing to obtain license within 90 days of employment

  • Strong familiarity with Department of Finance’s ACRIS system.

  • Excels at managing deadlines and multiple work streams

  • Solid Microsoft Office skills (Excel and Word)

This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned.

Qualifications

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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