Job Description

Senior Project Manager - Change Management Practice - Digital and Technology Partners - Hybrid, Req#3020149

This position is hybrid: mostly remote, with limited onsite required.

The Senior Manager of the Change Management Practice is expected to be able to demonstrate a high degree of expertise and initiative in developing and driving change management efforts for complex, large-scale, enterprise-level programs across Mount Sinai Health System, as well as projects within the Digital and Technology Partners (DTP) department. The Senior Manager is expected to be able to guide project team members and collaborate effectively with stakeholders at all levels of the organization. In addition, the Senior Manager will be required to execute all activities and complete all deliverables according to the change management and communication plans they have created.

Qualifications

Education

• Bachelor's degree. Prefer degree in Humanities, Communication, Marketing, Organizational Development, or a related discipline

Certification

• Prosci Certified Change Practitioner is strongly preferred, but not required

Minimum Computer Skills

• Expert skill level with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Visio, Project, Publisher); MS Forms; MS SharePoint; Teams; Adobe Acrobat

Experience

• Ten years of diverse experience in multiple areas of communication or project management, of which at least five years are in a leadership position, or an equivalent combination of education and work experience

• At least five years supervising communication-related, project management, or other staff

• Six to eight years of experience in a similar position strongly preferred

• Superior communication skills, including strong writing ability, active listening skills, and presentation expertise

• Demonstrated ability to forge trusted relationships with senior leadership

• Organized, proactive, people person possessing a positive attitude and a high degree of emotional intelligence

• Previous experience in Change Management, Communication, or Organizational Development is strongly preferred

General Skills

• Proven expertise in the successful planning and execution of comprehensive change management programs for large, complex, enterprise-wide initiatives

• Superior communication and presentation skills; pristine editing skills

• Skilled at facilitating productive, efficient meetings with stakeholders

• Proven track record of facilitating and hosting engaging stakeholder events

• Professional demeanor, including the ability to liaise with senior leadership

• Comfortable interacting with colleagues at every level of the organization

• Innovative mindset, contributing ideas for process improvement

• Excellent analytical and organizational skills; sound judgment

• Attention to detail

• Ability to prioritize and focus while managing a variety of projects

• Demonstrated aptitude for connecting with people; skilled at stakeholder management

• Possess self-awareness and the ability to use constructive feedback to improve performance

• Able to work both independently and in collaborative partnership with colleagues

Application Requirements

Please attach the following to your application:

• Cover Letter

• Resume

• Writing Samples: a minimum of two; maximum of three in PDF format

Non-Bargaining Unit, 261 - DTP Project and Change Management - MSH, Mount Sinai Hospital

Responsibilities

• Develop and drive Change Management plans and efforts for various initiatives and projects.

• Develop communication plans and materials to support Program Management Office (PMO) projects.

• Develop and manage project communications with impacted stakeholders.

• Collaborate with project stakeholders.

• Enhance expertise in Change Management to support expansion of the Change Practice within the PMO.

• Assist Project Managers with Change Management strategy and planning for their respective projects.

• Create templates, tools, and materials to enhance the Change Management document repository.

• Adhere to PMO standards and templates related to Project Management and Change Management.

• Demonstrate professional behavior with interacting with clients and co-workers.

• Perform other related duties.

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $140000 - $184904.89 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.