Description

Want to work for a fast-paced, innovative team? Want to work on ground-breaking initiatives? Want to pioneer new ways of going to market in one of the biggest out of home channels in the world? The WW Cross-Channel Marketing (XCM) team is looking for a talented technical program manager who is customer obsessed, analytical, and has a passion for driving results. This position will lead global technical roadmap across our measurement, science, business intelligence, data engineering and software engineering teams for Amazon’s physical owned and operated marketing channels. They will be responsible for ensuring delivery of our core technical initiatives for Amazon's out of home marketing campaigns in partnership with marketing, tech and operations stakeholders. A successful candidate will have excellent written and verbal communications skills, be analytically minded, comfortable with agile development best practices, as well as having an entrepreneurial spirit and ability to influence others across tech and non-tech functions.

Key job responsibilities

You will be responsible for developing and managing projects that impact a new customer-facing physical marketing channel. The projects require timely execution with the highest degrees of security, performance, availability, and reliability. You will act as a bridge between our technical and marketing teams that rely on our infrastructure to launch related campaigns. Other responsibilities include defining requirements, owning sprint planning across our technical teams, identifying trade-offs, communicating timely updates to leadership and investigating data and analytics problems as they arise.

The TPM will provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints.

We are a new, exciting physical marketing channel that are developing an innovative, growing business. You will have the opportunity to make an impact in where the business goes.

This requires building relationships with many technical, marketing, and operations teams to understand their business needs and challenges, identifying barriers of delivering campaigns to deliver a high-quality, delightful customer experience every time. Solving big, ambiguous problems gets you up the in the morning. Your core partners say you are the one who brings it all together and makes it happen. You’re known for your high judgment, negotiation skills, ability to influence, strong ownership, deep understanding of campaign management and ability to lead.

A day in the life

In this role, you will:

• facilitate weekly status meetings for Amazon's out-of-home marketing campaigns across our science, engineering and BI/data teams,

• provide weekly status updates on our core technical workstreams and any blockers or escalations needed

• develop and own a Quality Audit (QA) process that is adopted by all measurement and dadta teams

• providing technical project inputs to campaign readiness meetings, identifying opportunities for cohesion while scaling the team as we expand globally

• own bi-weekly sprint planning process across science, business intelligence, data engineering and software engineering teams.

• manage and innovate our product roadmap mechanism on a monthly basis in partnership with all product management stakeholders

About the team

As part of the global marketing organization, we sit at the intersection of all of Amazon's brand and retail marketing. Our mission is to help customers discover how Amazon can meet their needs and identify developing needs of our next generation of customers. All of this requires innovation in our systems and approach.

Basic Qualifications

• 7+ years of working directly with engineering teams experience

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.