• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $62,400.00 - $69,133.00

Position Summary

Reporting to the Manager of Events Administration, the Events Services Coordinator plays a crucial role in supporting the Manager to deliver quality and dependable event services to the academic and administrative units at the Morningside and Manhattanville campuses. This role demands a high level of customer service to all academic, administrative, and student organizations requesting Facilities-related event support, ensuring seamless communication of event needs to internal departments and external vendors for the successful execution of University events.

Responsibilities

• Evaluating event outcomes, including audience attendance, return on investment, and customer experience.
• Proposing ideas for future events and reviewing departmental systems for continuous improvement.
• Handling service requests, creating work orders for event support, and managing party rental orders with the University's approved vendor.
• Overseeing daily office operations and attending event review meetings in the Manager's absence to provide clients with event support advice.
• Prepares event estimates and resolves billing issues.
• Compiles invoices for completed events.
• Exercises independent judgment and operates with minimal supervision in a fast-paced environment.
• Communicates effectively with staff, management, and a diverse clientele through both verbal and written means.
• Takes initiative and uses experience to continuously improve service delivery to clients.
• Manages the work of the Administrative Assistant when the Manager is absent.

Minimum Qualifications

• Bachelor's degree and/or equivalent related experience required, with 0-2 years of experience in facilities management, venue management, operations, or event management.
• Proficiency in Word and Excel.
• Excellent customer service, strong written and oral communication skills, and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to understand how small details impact the larger picture.
• Proactive with good problem-solving skills and takes initiative.