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Warner Music Group Sr. Director, Business Operations in New York, New York

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:

  • Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.

  • Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.

  • Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.

  • Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

Strategy & Operations at Warner Music Group is a cross-functional team working across the whole company – including Recorded Music and Music Publishing. The team is a partner to the senior leadership at WMG focusing on high-impact strategic projects, data analysis and execution.

The Business Operations team is responsible for leading cross functional initiatives in support of the WMG strategy which includes helping to develop and execute business plans, overseeing the implementation of new initiatives, tracking and coordinating the success of key strategic goals and initiatives and organizing process improvement efforts

Your role:

Reporting to the Head of Business Operations, this position brings key members together across different business teams to assess the situation, develop solutions and strategic roadmaps that accomplish business goals

Here you’ll get to:

  • Coordinate with Senior Executives to prioritize a list of initiatives

  • Create and periodically send Executive reporting to ensure all stakeholders are updated on progress of critical items

  • Initiate periodic problem resolution sessions with stakeholders and teams; ensure alignment with overall business and company strategy; report findings to the regional executive team(s)

  • Prepare Business Case assessments that align to business priorities and develop best recommendations based on business need

  • Lead the execution of maturity assessments against the process activities across multiple teams; highlight opportunities to optimize, improve or challenge the current process

  • Identify opportunities to solve business problems with new and existing solutions; create “to be process” documentation/workflows in the end-to-end business lifecycle

  • Coordinate with senior technology leaders to ensure all proposed business solutions align with technology strategy

  • Coach junior project managers and/or business analysts

  • Create best practices for process analysis and develop proposals to centralize the storage and maintenance of all process diagrams

About you:

  • Minimum 8 years working experience as a Business Analyst

  • Management Experience

  • Able to work in a high pace and flexible environment

  • Heavy experience communicating and coordinating with Executives

  • Ability to create engaging presentations that properly capture the message

  • Comfortable with raising issues or finding a better way to execute. Happy to challenge the status quo

  • Consulting experience

  • Data driven analytical skills, Business impact quantification and reporting skills

We’d love it if you also had:

  • Music background

About us:

As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.

Together, we are Warner Music Group: Music With Vision & Voice.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

Salary Range

$115,000 -$125,000

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

Copyright © 2023 Warner Music Inc.

Links to relevant documents:

2024 Benefits At A Glance final.pdf (https://drive.google.com/file/d/1iDUK7pn8UIebgvJ-xdllWYmp80hM-tWR/view?usp=drive_link)

EVerify Participation Poster.pdf

Right To Work .pdf (https://drive.google.com/file/d/12fEWwEKZJq8LVxShoBKFAx6oGt9UQhQH/view?usp=sharing)

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