Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

At Netflix, our mission is to entertain the world through stories shared at the right place and at the right time. The Campaign Management team is core to ensuring strong partnerships with our advertising partners while protecting the experience for our viewers.

We’re looking for a stunning, savvy Sr. Manager, Campaign Management who will lead the team that stewards ad campaigns and maximizes revenue delivery for our clients in partnership with our Account Management team. They will be responsible for designing best-in-class operationally efficient workflows that are both locally relevant and globally impactful.

Curiosity combined with passion for delighting our client partners are the keys to success. Our ideal candidate is an expert in the Ads ecosystem with a passion for streamlined workflow and automation, innovative creative formats, delivery and optimization best practices and post-campaign insights.

In this role, you will:

• Lead a global Campaign Management team that is responsible for partnering with the Account Management team on revenue optimization and campaign activation activities while providing white glove service to our clients

• Drive global and locally relevant workflows between Account Management, Campaign Management, and Ad Operations teams across all demand channels (Direct, Programmatic, Live)

• Lead our internal teams and vendor partners on campaign activation and revenue retention activities, inclusive of campaign packaging and asset readiness, timely campaign launches, delivery & optimization, and client reporting

• Partner with external vendors to ensure proper day-to-day support, load balancing, and alignment with the Account Management team

• Monitor Global delivery performance for the business inclusive of risk reporting and PMP spend monitoring to drive optimization suggestions, mitigate risk and performance based outcomes for our advertisers

• Lead tier 1 campaign troubleshooting support for Account Management

• Capture future Account Management business needs as the business scales and translate to a future state of white-glove support

• Represent the Campaign Management team on new product launches and new feature workstreams

• Oversee final feature and acceptance testing of new Ad Server features and capabilities that will be leveraged by the Campaign Management team

• Drive continuous improvement on SLAs for campaign activation and optimization to exceed client expectations

• Advocate, understand, and communicate the company values

The ideal candidate has :

• 10+ years of Campaign Management, Ad Operations, and/or Ad Tech experience with applied project management methodologies and certifications

• 4+ years of managerial experience, experience with global markets a plus

• Deep comprehension Commercial Ad Platforms (GAM/FreeWheel, Xandr, Nielsen, DV, IAS, Salesforce, Operative)

• Experience working in proprietary Ad Technology is preferred

• Strong familiarity with Direct IO, Programmatic, and Live Advertising

• Strong familiarity with viewability, fraud, and invalid traffic data and trends from third-party providers

• Strengths building cross-functional relationships, developing insights, managing projects, and articulating success

• Mastered simplifying complexity, managing large sets of inputs, and prioritizing with precision

• A data-driven approach to problem-solving and analysis; managing accountability for deliverables

• Driven partnerships with Ad Operations and Business Ops teams for tooling and workflow implementation

• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed

• Excellent verbal and written communication skills and exceptional attention to detail

• Fluent in English, additional languages are a plus

• Experience in international environments

  Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $280k - $600k.

  Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (https://jobs.netflix.com/work-life-philosophy) .

Netflix is a unique culture and environment. Learn more here (https://jobs.netflix.com/culture) .

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.