About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

As a Gap Style Ambassador, you create on trend looks that are uniquely Gap – classic and distinctive, while bringing out each customer’s original style. You are an expert in all things fashion and culture, with a thorough understanding of seasonal trends. You contribute to a positive, friendly, inclusive environment that inspires and makes customers feel welcome. Your goal is to grow the business by authentically creating an outstanding customer experience that enhances the customer’s emotional connection to the brand.

What You'll Do

• Inspirational service: Welcome customers, connect and engage authentically to understand their needs, celebrate their style, and match to product

• Serve as a brand storyteller to create culturally relevant experiences that drive sales and achieve store goals, with the customer as the primary focus

• Assist in creating an inclusive environment where our customers and employees feel a sense of belonging

• Nurture personalized connections with customers, amplifying brand affinity and loyalty

• Commitment to learn and model Gap’s values and leadership behaviors

• Support sales floor, fitting room, back of house, as required

Who You Are

• 2+ Years of experience of successful selling in a retail environment

• Ability to sense and analyze a customer’s unique needs to style them in a way that celebrates individuality

• Strong knowledge of trends with ability to translate that knowledge into solving customer needs

• Effective communicator with experience in creating meaningful connections with customers that build brand loyalty

• High attention to detail

• Flexible and adaptable to work shifts that meet the needs of the business

• Ability to maneuver around the salesfloor, stockroom, office, and lift up to 30lbs, without reasonable accommodation

• Passionate for Gap brand and all things hospitality, fashion and styling

• Approachable, relatable, highly social behaviors

• Comfortable engaging with customers

• Team player

• Champion of Gap culture

• Curious with a “can do” attitude

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

• One of the most competitive Paid Time Off plans in the industry.*

• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

• Employee stock purchase plan.*

• Medical, dental, vision and life insurance.*

• See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range: $14.80 - $18.50 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.