Position Summary: The Work Readiness Coordinator, as part of the Work Readiness Team, will oversee all work readiness and orientation staff and ensure individual career coaching, group career coaching and work readiness and career advancement workshops are being delivered. The Work Readiness Coordinator will work with staff and members on building resumes, cover letters, and teaching them how to navigate and complete online applications and prepare for job interviews. The Work Readiness Coordinator will ensure that soft skills training is embedded into program curriculum and will assist in developing soft skills training based on the need of members. The Work Readiness Coordinator will also work in conjunction with the Business Developers and Service Coordinators to connect job seekers with available opportunities, assist with the job placement process, and help guide members on Career Pathways to success.

Essential Job Functions:

• Oversee and lead instructors in managing a computer lab and workshop of up to 30 members.

• Develop curriculum and deliver targeted job readiness and job search workshops such as online application sessions, interview preparation, post-employment techniques, etc.

• Research and provide targeted and appropriate job lead(s) to members.

• Supervise members engaged in computer driven job search and workshop activities.

• Oversee and lead instructors in creating, editing, and tailoring members’ resumes.

• Meet regularly with members to assess skills, experience, and job readiness.

• Make timely and appropriate member referrals to Service Coordinators and Business Developers.

• Coordinate the tracking and reporting of attendance, program enrollment, and member engagement.

• Ensure the organization and accuracy of member documentation provided in orientation and work readiness.

• Identify members who require case conferences and assist staff with facilitating them.

• Coordinate case conferences for members who have been in engaged for over 30-days.

• Assist Program Manager with resolving member concerns.

• Accurately provide eligible members with metro/gift cards, as per Career Services guidelines.

• Oversee the tracking of all training and education related assignments and referrals.

• Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.

Education and Experience:

• High School Diploma or GED and/or equivalent experience.

• Ability to deliver specific curriculum, differentiate instruction, and lead groups.

• Superior communication skills (verbal and written).

• Experience and/or a demonstrated desire to work with the economically disadvantaged, homeless, and/or public assistance recipients’ populations.

• Ability to meet deadlines, juggle multiple priorities, and excel in a team environment.

• Bilingual (Spanish) preferred.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer