When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You’ll Contribute:

Are you passionate about partnering with leaders to drive efficiency and impact? If so, we may have the perfect role for you! We are seeking a detail-oriented Administrative Assistant to join our Executive Support Team. This position offers a unique opportunity to be part of a centralized team supporting the leaders of our Chief Operational Officer (COO) Division.

In this role, you will provide administrative support to include calendar management, meeting and event coordination, expense management, and travel arrangements. Reporting to the Chief of Staff, you will play an impactful role in ensuring the smooth operation of the COO Division. This role will align with the Company's hybrid work policy with several days each week working from our Newark, Delaware office.

What You’ll Do:

Calendar and Meeting Management

• Schedule and manage calendars for executive partners, proactively resolving conflicts and issues.

• Assist in creating meeting documents, presentations, and agendas.

• Support tracking and resolution of meeting action items.

Travel and Event Coordination

• Book and organize travel arrangements, including flights, accommodations, and transportation to ensure smooth and hassle-free business trips.

• Contribute to the planning and delivery of team events, ensuring seamless logistics.

Expense and Resource Management

• Accurately manage expense reports in alignment with company procedures.

• Manage office supplies, equipment, and facilities.

General Administrative Support

• Address day-to-day administrative needs of executive partners to ensure smooth operations.

• Collaborate with executive partners and the Executive Support Team to ensure administrative tasks are completed accurately and efficiently.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have:

Minimum education, skills and experience required:

• Associate’s degree in Business Administration, Management, a related field, or equivalent work experience

• Minimum of three years experience in administrative support

• Excellent organizational, planning, and time management skills

• Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels

• Demonstrated ability to prioritize tasks in a fast-paced environment

• Process oriented with ability to take ownership, drive delivery, and solve problems

• Experience with office software and equipment, including Microsoft Office Suite and office management software

• Strong problem-solving and decision-making skills

• Ability to maintain confidentiality and handle sensitive information

• Ability to work independently and as part of a team

• Willingness to work flexible hours as needed

Preferred education, skills, and experience:

• Bachelor's degree in Business Administration, Management, or a related field.

• 3+ years of experience in administrative support.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries

• Bonus incentives

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement 401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy, here (https://mandatoryview.com/productview) for federal job applicant notices, and here (https://acrobat.adobe.com/link/review?uri=urn%3Aaaid%3Ascds%3AUS%3A5637b18d-10f3-4877-a3fe-481683f1eb1c) to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.