configuration management analyst.

• newport beach , california (remote)

• posted june 10, 2024

job details

summary

• $49 - $50 per hour

• contract

• bachelor degree

• category computer and mathematical occupations

• reference1054861

job details

job summary:

We're actively seeking a talented Configuration Management Analyst to join our team. As a Configuration Management Analyst, you'll play a key role in our company's growth and long-term success. The role is responsible for technical and process ownership of the Configuration Management Database (CMDB) and its relationship to other functions and departments and performs the day-to-day delivery of Configuration Management services to the organization taking general direction from the Configuration Management Manager and specific direction from our Configuration Management Consultant to deliver work products that support ongoing configuration management operations.

For immediate consideration send resume to Nancy.Lewis@randstaddigital.com

location: Newport Beach, California

job type: Contract

salary: $49 - 50 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Job Duties -

Develop, configure and customize the platform to meet specific business needs, ensuring a

seamless integration with existing processes.

Execute the Configuration Item (CI) discovery/population processes; ensure accurate mapping of CI relationships. Research and resolve any issues.

Perform operational activities as defined by Configuration Management policies and procedures

Work to fulfill Configuration Management Service Requests as assigned

Engage with strategic projects to ensure Configuration Management can deliver required

functionality within project timeframes

Identify and report non-compliance situations

Perform Configuration Management audits as directed by Config Manager/Consultant

Identify Service Improvement opportunities

Monitor, maintain and contribute to the growth and maturity of the CMDB

Partner with IT Asset Management team to identify and recommend both process and

technology automation improvements to current state processes

Confirm the assets under the control of the IT organization are identified, catalogued and

tracked throughout their lifecycle

Develop and communicate CMDB enterprise metrics

Job Requirements -

6+ years of broad IT Experience working within a large enterprise

4 years' experience working within an IT Configuration Management program and/or

organization and at least 4 years of hands-on experience with Asset / CMDB tools

Degree in Computer Science

Specific experience with ServiceNow &/or Flexera CMDB / Data Population processes

Solid understanding of Configuration Management practices and principles

Experience implementing and operating a CMDB in an environment with varied applications and database architectures

Solid understanding of IT Service Management (ITSM) and best practice frameworks

strong Analytical, documentation skills and ability to perform data analysis working across

multiple applications and database systems

Desired Skills & Experience -

The optimal candidate will have experience establishing an effective configuration life cycle.

The desired candidate will be detail and task-oriented while at the same time capable of seeing the broader picture developing, and generating reports (and their review) to communicate and monitor compliance of processes and procedures as it pertains to the CMDB

The following certifications are considered desirable, but not mandatory: ITIL, COBIT or IAITAM Certifications

Computer Science degree or similar or postgraduate degree in IT, engineering, Cybersecurity,

SecOps or a related field or equivalent experience.

A team player focused on a collaborative style

Self-starter who requires minimal supervision

strong communication skills with the ability to convey complex information to a broad audience

qualifications:

• Experience level: Experienced

• Minimum 6 years of experience

• Education: Bachelors

skills:

• Program Management

• servicenowEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.